Alejandro Jurado
Brooklyn,NY
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and exceptional customer service skills at Starbucks to enhance guest experiences and maintain high-quality standards. My ability to handle cash efficiently and engage guests positively contributed to a significant improvement in customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Viva Pancho Cantina
2022.06 - 2024.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Hostess, Greeted guests upon arrival with a friendly and welcoming attitude. Guide guests to their tables, distribute menus, and inform them of the server's name.
Barista
Starbucks
2021.04 - 2022.06
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Responsible for preparing and serving a variety of coffee and tea beverages, along with other drinks and snacks.
- Maintain a thorough understanding of the menu and able to answer customer questions about beverages and ingredients.
- Clean and maintain coffee machines, grinders, and other equipment to ensure functionality and safety.
Education
High School Diploma -
Creekview High School
Canton, GA05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Viva Pancho Cantina
2022.06 - 2024.05
Barista
Starbucks
2021.04 - 2022.06
High School Diploma -
Creekview High School