Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alejandro Martinez Utrera

Apopka,FL

Summary

Supervisor at Martinez Lawn Service with a proven track record in employee training and conflict resolution. Successfully enhanced team productivity through strategic guidance and effective communication. Committed to resolving customer issues promptly, fostering loyalty and satisfaction. Adept at decision-making and negotiation, driving team success in a competitive environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor

Martinez Lawn Service
Apopka, FL
06.2013 - Current
  • Provided guidance and direction to job duties and responsibilities.
  • Developed strategies to improve team performance and productivity.
  • Trained new employees on company policies and procedures.
  • Directed and supervised team of 5 employees.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Education

Certificate - Best Management Practices- FL Green Industries

University of Florida
Gainesville, FL
02-2024

High School Diploma -

Apopka High School
Apopka, FL
05-2013

Some College (No Degree) - Entrepreneurship

Seminole State College of Florida
Sanford, FL

Skills

  • Employee training
  • Time management
  • Staff supervision
  • Conflict resolution
  • Communication skills
  • Problem solving
  • Decision making
  • Negotiation

Certification

  • LTD Commericial Fertilizer Applicator Holder - 02/26/2028

Timeline

Supervisor

Martinez Lawn Service
06.2013 - Current

Certificate - Best Management Practices- FL Green Industries

University of Florida

High School Diploma -

Apopka High School

Some College (No Degree) - Entrepreneurship

Seminole State College of Florida