Alejandro Munoz
The Bronx,NY
Summary
Driven professional with a proven track record in the hospitality industry, notably at Lupe’s Tortilla, where I excelled in guest engagement and problem-solving. Demonstrated exceptional customer service and teamwork, enhancing dining experiences and efficiently addressing concerns. Skilled in maintaining high productivity and attention to detail, contributing to positive customer relationships and operational success.
Overview
3
3
years of professional experience
Work History
Server
Lupe’s Tortilla
Houston, TX
02.2023 - 10.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Busser
EJ’s Luncheonnette
New York, NY
12.2023 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Busser
The Stumble Inn
New York, NY
04.2022 - 12.2022
Education
Gimnasio Moderno
Neiva, Colombia12.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Team Collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Busser
EJ’s Luncheonnette
12.2023 - 08.2024
Server
Lupe’s Tortilla
02.2023 - 10.2024
Busser
The Stumble Inn
04.2022 - 12.2022
Gimnasio Moderno