Alejandro Munoz
Summary
Detail-oriented individual with exceptional communication and project management skills. Decisions made with safety and regulations as the core factor. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Family Service Counselor
Holy Cross Catholic Cemetery
09.2021 - Current
- Developed individualized care plans for clients, taking into account unique needs, preferences, and cultural backgrounds.
- Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
- Supported families leading up to day of interment to resolve any problems and answer questions.
- Enhanced overall family satisfaction by providing attentive client service, consistently exceeding expectations through individualized care and support.
- Facilitated family meetings to ensure communication and collaboration between family members and funeral home to ensure all California health codes are followed.
Ramp Agent
Menzies Aviation
10.2015 - 11.2018
- Guided aircraft into and out of parking positions using hand signals.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA05-2018
Skills
- Sales expertise
- Time management
- Multitasking
- Teamwork and collaboration
- Task prioritization
- Professionalism
Languages
Spanish
Professional Working
Timeline
Family Service Counselor
Holy Cross Catholic Cemetery
09.2021 - Current
Ramp Agent
Menzies Aviation
10.2015 - 11.2018
Bachelor of Arts - Criminal Justice
San Francisco State University
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