Alejandro Pineiro Varela
Louisville,KY
Summary
Customer Returns Processor with experience working in warehouse distribution centers for Amazon retailers. Skilled in Socrates inventory tracking systems. Prioritizes organization, detailed documentation and process efficiency. Skilled Customer Returns Processor with 1 year of experience managing product returns for local retailers. Track record of completing tasks with efficiency and thoroughness. Focused on supporting business productivity goals and ensuring high-quality customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Customer Returns Processor
Amazon
Shepherdsville, KY
07.2022 - Current
- Unloaded, inspected and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Documented returned product details in [Software] inventory tracking system.
Contingent Worker
Carpet One Floor & Home®
Louisville, KY
04.2021 - 06.2022
- Met production deadlines and managed time independently and with discipline.
- Worked independently and managed assigned projects within [Software] system.
- Verified proper setup of project code and maintained on ongoing basis.
- Performed construction and maintenance tasks and assisted with facility and grounds maintenance.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Drilled floors, hung plywood, and applied [Product] to achieve production requirements.
Chef Assistant
Finca Del Mar Restaurant
Cienfuegos, Cuba
02.2017 - 11.2020
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Supported senior chefs with creative meal planning and recipe development.
- Followed recipes and instructions to achieve quality and presentation standards.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
Associate of Science - Information Technology
Instituto Politecnico "Jose Gregorio Martinez"
Cienfuegos, Cuba07.2011
Skills
- Customer RMA Management
- Account Management
- Regulatory Compliance
- Order Processing
- Quality Control
- Warehousing Functions
- Calm and Professional Under Pressure
- Problem Resolution
- Work Prioritization
Timeline
Customer Returns Processor
Amazon
07.2022 - Current
Contingent Worker
Carpet One Floor & Home®
04.2021 - 06.2022
Chef Assistant
Finca Del Mar Restaurant
02.2017 - 11.2020
Associate of Science - Information Technology
Instituto Politecnico "Jose Gregorio Martinez"