Alejandro Sabanto
Charlotte,NC
Summary
Customer-oriented Sales Professional with 5 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships. Motivated Sales Professional with history leading teams in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Aucera
02.2024 - 04.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Prep Cook
Hawaiian L&L
07.2023 - 02.2024
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Clinical Intake Specialist
Humana
09.2019 - 02.2021
- Enhanced patient care by conducting comprehensive clinical assessments and determining appropriate level of care.
- Streamlined referral processes for more efficient client admissions and improved patient outcomes.
- Collaborated with multidisciplinary teams to develop individualized treatment plans addressing specific patient needs.
- Improved communication between providers, patients, and families by serving as a liaison throughout the intake process.
- Enhanced patient care by providing accurate and timely medical assessments, treatments, and interventions.
Customer Service Associate
Convergys / Concentrix
08.2016 - 02.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
- Increased sales revenue through strategic cold calling and lead generation activities.
- Cultivated strong relationships with clients, fostering loyalty and repeat business.
Education
Associate of Science - Nursing Aid
Fil/ Canadian
Tagbilaran City, Bohol Philippines03.2019
Hotel Restaurant Management - Hotel, Motel, And Restaurant Management
STI College
Tagbilaran City, Bohol03.2013
High School Diploma -
San Miguel Academy
Mayana , Jagna , Bohol03.2011
Skills
- Patient Care
- Vital signs monitoring
- Bathing Assistance
- Patient Transfers
- Mobility Assistance
- Quality Assurance
- Patient Lifting
- Electronic Charting
- Basic Life Support
Languages
English
Full Professional
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Service Representative
Aucera
02.2024 - 04.2024
Prep Cook
Hawaiian L&L
07.2023 - 02.2024
Clinical Intake Specialist
Humana
09.2019 - 02.2021
Customer Service Associate
Convergys / Concentrix
08.2016 - 02.2018
Associate of Science - Nursing Aid
Fil/ Canadian
Hotel Restaurant Management - Hotel, Motel, And Restaurant Management
STI College
High School Diploma -
San Miguel Academy
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