ALEJANDRO SANCHEZ
Groton,CT
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Datastat.inc
San Juan,PR
08.2018 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provide surveys over the phone on behalf of the privates and public health insurances to help diagnose the best suitable option to the customer.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Youth Camp Leader
Iglesia Bautista Of Carraizo
Trujillo Alto, PR
06.2017 - 06.2017
- Led groups of children safely through variety of camp activities.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Missionary Worker
American Baptist Home Mission Societies
New Orleans
06.2015 - 06.2017
- Volunteered in overseas locations and in various roles.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Sourced materials and labor to meet facility construction needs.
Education
Bachelor of Arts - Psychology
University of Puerto Rico - Rio Piedras, PR
Rio Piedras, PR12.2022
Skills
- Microsoft Word
- Senior Leadership Support
- Staff Training
- Business Development Understanding
Certification
- Certificate of design and facilitation of psychoeducational workshops, University of Puerto Rico, Rio Piedras - December 20, 2022
Photography
As my side hobbie i started to self teach myself film photography, i have been working with the aspects and theory's of film around three years, with the purpose to some day teach others what film photography has been. A final goal will be publication of a book, leaning to the reality of Puerto Rico society
Languages
Spanish
Native or Bilingual
English
Full Professional
ASL (american sign language)
Limited Working
Timeline
Customer Service Representative
Datastat.inc
08.2018 - 12.2022
Youth Camp Leader
Iglesia Bautista Of Carraizo
06.2017 - 06.2017
Missionary Worker
American Baptist Home Mission Societies
06.2015 - 06.2017
Bachelor of Arts - Psychology
University of Puerto Rico - Rio Piedras, PR