Alejandro Serna

• Operated delivery vehicles safely and efficiently to meet customer demands.
• Maintained accurate logs of deliveries, ensuring compliance with transportation regulations.
• Conducted routine vehicle inspections and performed basic maintenance to ensure operational readiness.

Assisted in route planning, optimizing delivery schedules for efficiency and timely service.

• Executed unloading of containers and organized product into pallets for efficient delivery.
• Assisted with general warehouse operations during periods of no deliveries.

• Operated city buses safely and efficiently to meet passenger demands.
• Communicated effectively with dispatch and passengers to provide excellent and safe service.
• Assisted in training new drivers on safety protocols and company policies to support team effectiveness. Guided new employees on providing customers with a pleasant experience while using bus services.
• Provided passengers with disabilities the comfort and safety they need to get to their destination
• Collaborated with dispatch teams to coordinate pickups and drop offs seamlessly.
• Executed daily pre-trip and post-trip inspections to guarantee safe and efficient bus operation.

• Executed safe operation of Class C street sweeper to maintain clean roadways.
• Assisted in maintaining the cleanliness of job sites, parking lots, and driveways. Supported occasional residential street sweeping activities.
• Trained new drivers on safety protocols and company policies to enhance team performance.
• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

• Executed comprehensive pre-trip and post-trip vehicle inspections on company van.
• Loaded and counted inventory in freezer van. Checked stock levels to support successful route completion.
• Executed safe operation of company vehicle to deliver services to customers along designated route.
• Monitored customer stock levels and executed product replenishment and facing procedures.
• Collaborated with dispatch teams to coordinate pickups and deliveries seamlessly.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Obtained signatures from customers upon delivery of goods.

• Performed routine vehicle inspections to maintain safety standards.
• Oversaw the loading and unloading of a 26 ft flatbed utilizing a forklift. Managed the loading of bundles measuring 8 ft to 20 ft for efficient transport.
• Executed warehouse responsibilities, including order pulling and stock organization.
• Maintained DOT log book to ensure compliance with regulations. Supported preventative maintenance on company truck to enhance reliability.
• Implemented best practices for safe material handling and transportation
• Maintained safe driving records by strictly following traffic rules and regulations.
• Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
• Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
• Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
• Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.