Alejandro Simental
El Paso,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Food King Supermarkets
El Paso, TX
08.2019 - Current
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations including scheduling shifts, assigning duties.
Crew Member
Raising Cane's Restaurants
El Paso, TX
07.2022 - 09.2023
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Upheld high standards of productivity and quality in operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Some College (No Degree) - Criminal Justice
El Paso Community College
El Paso, TXSkills
- Money Handling
- Staff Management
- Multitasking
- Positive Attitude
- Retail Operations
- Recruitment and hiring
- Customer Relations
- Effective Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Crew Member
Raising Cane's Restaurants
07.2022 - 09.2023
Assistant Manager
Food King Supermarkets
08.2019 - Current
Some College (No Degree) - Criminal Justice
El Paso Community College