Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandro Valdes

Miami,fl

Summary

Dynamic professional with extensive experience in hospitality, including a role as Assistant Captain at MFG, where I enhanced crew efficiency and safety training. Skilled in relationship building and strategic leadership, I excel in fostering teamwork and optimizing guest experiences, ensuring satisfaction through attentive service and effective communication.

Overview

2026
2026
years of professional experience

Work History

Assistant Captain

MFG
2020 - Current
  • Evaluated crew performance regularly, implementing improvements where necessary to boost overall efficiency levels onboard.
  • Facilitated training sessions for crew members focusing on safety measures and guest service standards, resulting in a better-equipped team.
  • Assisted with navigation duties under the supervision of the Captain, maintaining course accuracy and passenger safety.
  • Improved communication between crew members by implementing effective teamwork strategies.
  • Provided support during special events or celebrations on board, ensuring guests'' satisfaction throughout their experience.

Server

El Novillo Restaurant Bird Road
2017 - 2018
  • Maintained exceptional service quality while managing multiple tables at once.
  • Promptly served food and beverages, ensuring attention to customer preferences.
  • Operated POS system for order processing, bill management, and handling complimentary items.
  • Worked closely with team members during busy periods to optimize operations and guest experiences.

Server

Kubacabana
2019 - 2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Manager

Dominos's Pizza
2018 - 2019

Education

South Miami Senior High School
Miami, FL
2021

Skills

  • Industry expertise
  • Relationship building
  • Customer relations
  • Strategic leadership
  • Team management
  • Training facilitation
  • Staff development
  • Teamwork

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Limited Working

Timeline

Assistant Captain

MFG
2020 - Current

Server

El Novillo Restaurant Bird Road
2017 - 2018

Server

Kubacabana
2019 - 2020

Manager

Dominos's Pizza
2018 - 2019

South Miami Senior High School

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