Alejandro Vera Perez
Miami,FL
Summary
Developed key skills in fast-paced retail environment, including team leadership and effective communication. Excels in inventory management and customer service, ensuring operational efficiency and positive customer interactions. Seeking to transition into new field, leveraging these transferable skills to contribute value in diverse settings.
Overview
3
3
years of professional experience
4
4
Certification
Work History
Warehouse Associate
Floor & Decor
06.2025 - Current
- Operated forklifts and pallet jacks to transport materials efficiently throughout the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Worked safely around moving machinery.
Key Holder
Party City
01.2024 - 02.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
Grocery Stocker
Publix
12.2022 - 01.2024
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Diploma - HVAC
CBT Technology Institute
8230 W Flager St Miami FL 314401-2026
High School Diploma -
Southwest Miami Senior High School
Miami, FL05-2022
Skills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Staff training
- Inventory and stocking
Certification
- EPA Section 608
- EPA Section 609
- Basic Refrigeration & Charging Procedures
- Brazing and Soldering: Copper Tubing and Processes
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Warehouse Associate
Floor & Decor
06.2025 - Current
Key Holder
Party City
01.2024 - 02.2025
Grocery Stocker
Publix
12.2022 - 01.2024
Diploma - HVAC
CBT Technology Institute
High School Diploma -
Southwest Miami Senior High School