Job Search Status
Open to workDesired start date: Flexible
Open To Work
Alejandro (Alex) Cisneros
Northglenn,CO
Work Preference
Summary
Dynamic individual with proven experience in supervising operations and enhancing customer service quality. Skilled in analyzing feedback to drive improvements and mentoring teams to exceed performance standards. Seeking an opportunity that is flexible with my college classes.
Overview
1
1
year of professional experience
Work History
Manager/Supervisor
Tommy Hilfiger
Thornton
12.2025 - Current
- Supervised daily operations to ensure compliance with brand standards
- Coached staff on product knowledge and customer service techniques to elevate customer experience
- Collaborated with management to address customer concerns effectively
- Analyzed customer feedback surveys to enhance service quality as TCE Leader
- Worked effectively in fast paced environment
- 80% of Spanish speaking customers always came back to shop because they were thrilled that I spoke Spanish fluently, and because they had a great experience every time they needed my assistance.
- Experience in opening and closing store (doing paperwork as well)
- Experience in counting deposits, safe funds, and register funds
- Reviewed completed work to verify consistency and quality
- Handled shipment processing to ensure timely inventory updates
- Monitored inventory and assisted in maintaining stock for sales floor and backroom
- Learned and adapted to new technology applications
Sales Associate
Tommy Hilfiger
Thornton
09.2025 - 12.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Executed daily recovery tasks to uphold cleanliness and organization, supporting efficient store operations.
- Organized merchandise and maintained cleanliness to enhance store appearance and shopping experience.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05-2025
Associate of Arts - Business/Accounting
Front Range Community College
Westminster, CO05-2028
Skills
- Sales techniques
- Customer service
- Store operations
- Communication skills
- Bilingual
- Teamwork
- Collaboration skills
- Organizational skills
- Staff training
- Professional demeanor
- Computer skills
Timeline
Manager/Supervisor
Tommy Hilfiger
12.2025 - Current
Sales Associate
Tommy Hilfiger
09.2025 - 12.2026
High School Diploma -
Mountain Range High School
Associate of Arts - Business/Accounting
Front Range Community College
Languages
- Spanish, Fluent
- English, Fluent