ALEKIA SHERRIFFE
Naples
Summary
Research Analyst with expertise in traditional and modern research methodologies. Analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. A collaborative leader with dedication to partnering with coworkers to promote an empowering work culture.
Overview
6
6
years of professional experience
Work History
Server
Seasons 52
02.2024 - Current
- Maintain a clean and orderly dining area for an enjoyable guest experience.
- Handle cash transactions accurately, contributing to balanced daily financial reports.
- Contribute to inventory management by monitoring stock levels and notifying management when supplies are low.
Property Manager
Self Employed
06.2020 - Current
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting.
- Scheduled property inspections.
Server
Highgate Hotels Inc.
12.2021 - 01.2023
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Mimmo's Italian Restaurant
04.2019 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Geography and Social Studies Teacher
Wolmer's High School for Girls
08.2018 - 12.2018
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected social studies content to other subject areas.
- Developed a positive classroom environment by fostering open communication, respect, and collaboration among students.
- Enhanced critical thinking skills for students through engaging debates and inquiry-based activities.
Strategic Planning and Evaluation Intern
Ministry of Tourism
06.2018 - 08.2018
- Supported program staff in the implementation of evaluation plans, ensuring accurate monitoring and reporting.
- Drove continuous improvement within the organization by identifying gaps in current processes and proposing innovative solutions based on findings from evaluations.
- Contributed to the improvement of organizational performance by identifying areas for growth through comprehensive analysis.
Education
M.D. - Geography
Arizona State University
05.2024
BSc. Geography -
University of the West Indies
05.2018
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Research Data Collection and Analysis
- Complex Problem-Solving
- Documenting and Reporting
Timeline
Server
Seasons 52
02.2024 - Current
Server
Highgate Hotels Inc.
12.2021 - 01.2023
Property Manager
Self Employed
06.2020 - Current
Server
Mimmo's Italian Restaurant
04.2019 - 10.2021
Geography and Social Studies Teacher
Wolmer's High School for Girls
08.2018 - 12.2018
Strategic Planning and Evaluation Intern
Ministry of Tourism
06.2018 - 08.2018
M.D. - Geography
Arizona State University
BSc. Geography -
University of the West Indies