Aleksa Draganic
Las Vegas,NV
Summary
Motivated individual with experience in customer service and sales. Proven track record of building long-lasting customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Account Executive
Vivint
Las Vegas, NV
11.2022 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Managed consistent sales pipeline between 50-70 sales per month.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Transaction Coordinator / Mortgage Loan Officer
Guild Mortgage Company
08.2020 - 11.2022
- Presented variety of loan solutions to clients in accordance with lending guidelines and customer needs
- Managing portfolio of customer relationships, ranging between 20-30 files monthly
- Seek prospective opportunities to retain and/or develop new clients
- Collect and analyze customer information for eligibility and ensure compliance
- Facilitated entire loan process from start to finish and continuously communicate with clients
- Collaborate with internal and external teams to ensure timely turn around time of 30 days for each respective mortgage transaction.
Account Manager
eBizAutos
07.2016 - 08.2020
- Provide dealerships marketing solutions as a cost-effective way to generate qualified leads while generating revenue for the company
- Manage and support client websites, inventory, and internet marketing
- Present & discuss digital strategy with clients
- Act as liaison between clients and web developers
- Communicate on weekly and in some cases daily basis to follow-up on open requests, turn times and dealership feedback on completed projects
- Train new and existing clients on software and help them get the most from their web solutions software
- Helping clients optimize website performance by utilizing digital marketing tools such as SEO, SEM, Social Media and analytics.
Retail Loan Underwriter
Wells Fargo Retail Credit
09.2013 - 07.2016
- Responsible for processing contract funding in accordance with all state and federal regulations
- Review approved and pending credit applications to ensure stipulations and conditions have been met and are in adherence to company policy
- Validating customer information from personal, credit worthiness and financial information
- Interacting professionally with dealers, customers, and vendors to obtain missing or invalid information and documentation
- Analyzing and assessing risk on applications.
Education
Bachelor of Arts & Sciences in Communication and Media -
Northeastern Illinois University
Chicago, IL05.2010
Skills
- Self-motivated, assertive, performs well in competitive work environments
- Confident, articulate, and professional speaking abilities
- Proven adaptability to differing cultural and business environments
- Exceptional analytical, communication and interpersonal skills
- Ability to manage significant portfolio of clients while generating new business
- Skilled at evaluating options and generating solutions
Timeline
Account Executive
Vivint
11.2022 - Current
Transaction Coordinator / Mortgage Loan Officer
Guild Mortgage Company
08.2020 - 11.2022
Account Manager
eBizAutos
07.2016 - 08.2020
Retail Loan Underwriter
Wells Fargo Retail Credit
09.2013 - 07.2016
Bachelor of Arts & Sciences in Communication and Media -
Northeastern Illinois University