Summary
Overview
Work History
Education
Skills
Timeline
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Aleksandar Malinajdovski

Canton,OH

Summary

Dynamic Inbound Sales Representative with a proven track record at Charter Spectrum, consistently exceeding sales quotas while enhancing customer satisfaction. Skilled in high-volume call management and relationship building, I effectively implemented upselling techniques, driving revenue growth and fostering lasting client connections. Goal-oriented and dedicated to continuous improvement in sales performance.

Experienced with customer engagement, communication, and problem-solving. Utilizes persuasive communication to connect with clients and understand their needs. Knowledge of sales strategies and techniques that drive customer satisfaction and retention.

Overview

8
8
years of professional experience

Work History

Inbound Sales Representative

Charter Spectrum
01.2017 - 03.2025
  • Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
  • Increased product knowledge through continuous training, resulting in improved sales performance.
  • Documented details of calls and customer interactions.
  • Managed high call volume efficiently, maintaining a professional demeanor under pressure.
  • Boosted customer satisfaction by addressing and resolving inbound sales inquiries promptly and professionally.
  • Maintained detailed records of sales activities, enabling accurate performance evaluations and targeted improvement initiatives.
  • Implemented upselling techniques effectively, driving additional revenue streams for the company.

Education

High School Diploma -

Glen Oak
Canton, OH

Skills

  • Inbound sales
  • High-volume call centers
  • Goal oriented
  • Customer relationship building

Timeline

Inbound Sales Representative

Charter Spectrum
01.2017 - 03.2025

High School Diploma -

Glen Oak

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Aleksandar Malinajdovski