Aleksandar Vlah
Denver,CO
Summary
Driven and dynamic Server with a proven track record at Denos, enhancing dining experiences through exceptional customer service and efficient food running. Excelled in guest engagement and safe food handling, consistently exceeding performance goals. Demonstrated strong work ethic and multitasking abilities, contributing to significant customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Server
Denos
05.2019 - 10.2019
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Banquet Server
Devils Thumb Ranch Resort & Spa
05.2018 - 10.2018
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained flexible work schedule to meet event needs.
Server
Smoke House
05.2018 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Engineering - Phytomedicine
Poljoprivredni Fakultet
Novi Sad, Serbia06.2021
Highschool - Economics
Highschool of Economics
Novi Sad, Serbia06.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Menu Memorization
- Food Running
- Safe Food Handling
Timeline
Server
Denos
05.2019 - 10.2019
Banquet Server
Devils Thumb Ranch Resort & Spa
05.2018 - 10.2018
Server
Smoke House
05.2018 - 10.2018
Bachelor of Engineering - Phytomedicine
Poljoprivredni Fakultet
Highschool - Economics
Highschool of Economics