Aleksandr Yaroshenko
Newington
Summary
Dynamic sales professional with extensive experience at Gale Toyota, excelling in customer relationship management and sales strategy development. Proven track record in compliance consultation and lead generation, consistently exceeding targets. Adept at leveraging vehicle product knowledge to enhance customer satisfaction and drive sales growth.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Associate
Gale Toyota
Enfield
09.2020 - 10.2025
- Guided customers in vehicle selections, enhancing their purchasing experience.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction.
- Processed customer transactions accurately using point-of-sale systems.
- Participated in training sessions to improve product knowledge and sales techniques.
Sales Executive
Tasca Ford
Berlin
03.2018 - 08.2020
- Engaged customers to identify their vehicle needs and preferences.
- Managed customer inquiries through phone and in-person interactions.
Inside Sales Representative – Compliance Consultant
Foley Carrier Services, LLC
Hartford
01.2017 - 2018
- Call prospects that have been assigned to you through our lead delivery system
- Consult with prospects to determine their compliance requirements, provide expert guidance and pitch Foley’s products and services accordingly
- Stay up to date with regulatory requirements for the transportation industry
- Work with sales leadership to refine sales tactics and meet assigned quotas
Customer Service Representative Lead
LogistiCare Solutions, LLC
North Haven
01.2015 - 01.2017
- Establish and maintain good working relationship with providers, clients, co-workers, and regional office personnel
- Comply with LogistiCare rules and procedures
- Complete agent reports and report stats to Call Center management
- Assist Call Center management in performing 90 day and annual evaluations of CSRs
- Coordinate work schedules, vacation and leave requests of CSRs
- Maintain daily and/or weekly report to Call Center management of all staff, provider and facility issues
- Monitor call stats, CSR aux work and call waiting times and maintain accurate call stat reporting to Call Center management weekly
- Perform other duties as assigned
Customer Service Representatives
01.2013 - 01.2015
- Provide superior customer service to clients, efficient and accurate
- Enter of all customer service requests into LogistiCare's data management system
- Perform all gate keeping functions related to trip authorization, documenting and resolving complaints and issues
Over the road driver
Ocean Star Transportation
East Hartford
01.2011 - 01.2012
- Timely and safe deliveries to customers in the Midwestern US
Lead Sales Consultant
Lynch Toyota/Scion
Manchester
01.2007 - 01.2010
Certified Toyota Sales and Leasing Consultant
Balise Toyota/Scion
West Springfield
01.2005 - 01.2007
- Liaison between Russian/Ukrainian speaking customers and Balise Toyota Team.
Sales, Commercial truck specialist
Morande Ford
Berlin
01.2004 - 01.2005
Shift Supervisor/ Medical Technician
Saint Francis Hospital
Hartford
01.2000 - 01.2004
- Supervised deliveries of stock, supplies and equipment for ICU Unit and Emergency Room.
- Directed patients’ traffic from ICU to the hospital floors.
- Supervised all the communications between ICU, Medical Supplies Department, Central Service Department and the rest of the departments responsible for hospital’s operations.
Catering Manager
Lucas and Co.
Simsbury
01.1999 - 01.2000
- Responsible for supervising all stages of events organized by the company.
- In charge for all the communications between clients and the company.
Shift Manager
Babushka Restaurant
Simsbury
01.1998 - 01.1999
- Responsible for payroll, stocking, deliveries, booking the parties, employee’s scheduling.
Manager
International Cruise
Odessa
01.1995 - 01.1998
- Managed the logistics of restaurant’s, bar and breakfast buffet functioning
On call driver
Victoria Express
West Hartford
01.2012
- Delivery of goods up and down the east coast (Including: ME, NH, VT, MA, CT, NY, NJ, PA)
Lead Sales Consultant
Lorensen Toyota/Scion
Old Saybrook
01.2007
Education
Certificate of Training - defensive driving course
New England Tractor Trailer Training School
Somers, CT01-2012
Management Training Courses -
University of Odessa
Ukraine01-1995
M.S. - Accounting and Auditing
University of Odessa
Ukraine01-1994
Skills
- Customer relationship management
- Vehicle product knowledge
- Point-of-sale systems
- Sales strategy development
- Compliance consultation
- Lead generation techniques
Certification
- Certified Sales Representative: Ford, Toyota/Scion Motors, USA
- Certified Customer Relation Specialist: Ford, Toyota/Scion Motors, USA
Languages
Russian
Professional
Ukrainian
Professional
Timeline
Sales Associate
Gale Toyota
09.2020 - 10.2025
Sales Executive
Tasca Ford
03.2018 - 08.2020
Inside Sales Representative – Compliance Consultant
Foley Carrier Services, LLC
01.2017 - 2018
Customer Service Representative Lead
LogistiCare Solutions, LLC
01.2015 - 01.2017
Customer Service Representatives
01.2013 - 01.2015
On call driver
Victoria Express
01.2012
Over the road driver
Ocean Star Transportation
01.2011 - 01.2012
Lead Sales Consultant
Lynch Toyota/Scion
01.2007 - 01.2010
Lead Sales Consultant
Lorensen Toyota/Scion
01.2007
Certified Toyota Sales and Leasing Consultant
Balise Toyota/Scion
01.2005 - 01.2007
Sales, Commercial truck specialist
Morande Ford
01.2004 - 01.2005
Shift Supervisor/ Medical Technician
Saint Francis Hospital
01.2000 - 01.2004
Catering Manager
Lucas and Co.
01.1999 - 01.2000
Shift Manager
Babushka Restaurant
01.1998 - 01.1999
Manager
International Cruise
01.1995 - 01.1998
Certificate of Training - defensive driving course
New England Tractor Trailer Training School
Management Training Courses -
University of Odessa
M.S. - Accounting and Auditing
University of Odessa