Aleksandra Cavor
Queens,NY
Summary
Experienced Housekeeping Manager with a proven track record of leading and mentoring diverse teams to exceed cleanliness standards and deliver exceptional guest experiences. Skilled in inventory management, budgeting, and training and development. I have dedicated 3+ years in the hospitality.
Skilled Housekeeping Manager adept at managing services of 70 rooms hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments.
Overview
6
6
years of professional experience
Work History
Housekeeping Manager
The Gotham Hotel
New York
09.2020 - Current
Managed a luxury hotel with 60 rooms, overseeing all operations, staff management, and guest satisfaction
• Implemented new training program resulting in a 25% improvement in employee efficiency
• Increased revenue by 10% through promotional campaigns and packaging strategies
• Achieved a 95% guest satisfaction rating through exceptional customer service
Housekeeping Manager
La Roche Hotel
Montenegro
09.2018 - 05.2020
Monitored the cleanliness of guest rooms, public areas, and employee areas.
Ensured housekeeping staff is well-trained on proper cleaning techniques and safety procedures.
Coordinated with other to ensure smooth operations
Education
Management And Business
University of Montenegro
Kotor, Montenegro06.2018
Skills
Customer Service
Customer Relationship Management Microsoft Office, Administrative Assistant, Office Management
Team Leadership
Conflict Resolution
Languages
English
Full Professional
Croatian
Native or Bilingual
Timeline
Housekeeping Manager
The Gotham Hotel
09.2020 - Current
Housekeeping Manager
La Roche Hotel
09.2018 - 05.2020
Management And Business
University of Montenegro