Aleksandra Sovran
Cetinje,Montenegro
Summary
As a Vatel student I am deeply motivated to work in the field of Hospitality and I am ready to face any challenge and learn new things every day.
Overview
2
2
years of professional experience
Work History
Server
Allen Marine Tours
Auke Bay, AK
2024.06 - 2024.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs..
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experience.
- Helped in the kitchen and cleaning department alongside my job position
Hot Kitchen Assistant Cook
Maestral Resort & Casino
03.2024 - 05.2024
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Server
Hotel M
11.2023 - 02.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Spencer & Hill, Mediteran Hotel & Resort
05.2023 - 09.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Housekeeper
Eco Clean, Harmonia
06.2022 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
High School Diploma -
JU Gimnazija
Cetinje, Montenegro05.2023
Bachelor's - Hospitality And Tourism Management
Vatel Montenegro
Cetinje, Montenegro05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
Languages
Montenegrin
Native or Bilingual
English
Native or Bilingual
Serbian
Native or Bilingual
French
Elementary
Timeline
Server
Allen Marine Tours
2024.06 - 2024.09
Hot Kitchen Assistant Cook
Maestral Resort & Casino
03.2024 - 05.2024
Server
Hotel M
11.2023 - 02.2024
Server
Spencer & Hill, Mediteran Hotel & Resort
05.2023 - 09.2023
Housekeeper
Eco Clean, Harmonia
06.2022 - 09.2022
High School Diploma -
JU Gimnazija
Bachelor's - Hospitality And Tourism Management
Vatel Montenegro
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