Alemnesh (Sheba) Schneeegans
Care Specialist
Grand Junction,CO
Summary
Diplomatic Care Specialist with passion for maintaining loyalty and contentment of customers. Experienced handling stress, complaints and referrals. Analytical, adaptable and committed to exceeding customer expectations to build customer loyalty and satisfaction.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Care Specialist
The Fountains Of Hilltop
Grand Junctin, CO
09.2020 - 10.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Trained 4 new junior colleagues in 2021-2022.
- Coordinated with various departments to resolve technical and operational issues.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Conferred with supervisor to discuss patient condition and medical care.
- Maintained frequent supervision of residents unable to call for assistance.
Education
BBA - Business Administration
Colorado Mesa University
Grand Junction, CO 08.2021 - 05.2025
Skills
Active listening skills
undefinedTimeline
BBA - Business Administration
Colorado Mesa University
08.2021 - 05.2025
Care Specialist
The Fountains Of Hilltop
09.2020 - 10.2022
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