Alena Alshaeva
Jacksonville,FL
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Jacksonville, FL
12.2025 - Current
- Delivered personalized customer service in a fast-paced, high-volume environment
- Efficiently handled drive-thru orders while preparing beverages and food items
- Assisted with food prep, restocking, and maintained food safety standards
- Multitasked effectively while keeping a clean, organized workspace.
V-Beauty
PMU Artist & Salon Manager (On-call)
Jacksonville, FL
02.2025 - Current
- Performing permanent makeup services (brows, lip blushing) part time
- Managed appointments, client communication, and daily operations
- Ensuring strict sanitation and safety practices in accordance with industry standards
Retail & Food Service Associate (FOH/BOH)
BurgerFi
Saint Johns, Fl
05.2025 - 09.2025
- Prepared and served food items according to health and safety standards.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment efficiently, ensuring cleanliness and functionality.
- Maintained stock levels, restocking supplies as needed for smooth operations.
Site Administrator / Home Décor, Textile Artisan
Alshaeva.com
Orlando, FL
2018 - Current
- Managed two e-commerce sites, improving performance and UX/UI
- Designed, crafted, and sewed 200+ handmade products, marketed through Shopify, social media, and local markets
- Oversaw product photography, customer service, and business partnerships
Front-End Developer
NTV Broadcasting NTV.ru
Moscow, Russia
01.2013 - 08.2017
- Developed responsive web pages and applications viewed across multiple platforms
- Collaborated with designers and back-end developers to create interactive UI/UX features
- Used modern front-end technologies (HTML, CSS, JavaScript, React/Angular) to build dynamic, high-performing websites
Front-End Developer
Articul Media Production Articulmedia.ru
Moscow, Russia
08.2011 - 12.2012
- Developed custom websites for multiple clients (like SOCHI 2014), collaborating with stakeholders and teams to meet requirements
- Ensured consistent branding while adapting designs to client needs
Front-End Developer
Buongiorno Rus
Moscow, Russia
02.2009 - 08.2011
- Led a front-end team delivering responsive, high-quality websites for global brands (P&G, L’Oréal, Unilever), ensuring client standards
- Collaborated with designers, back-end developers, and project managers to create visually engaging, performance-optimized web pages that enhanced user experience and aligned with client strategies
Sales, Software Support
Askon Kolomna / Kompas Ascon.ru
Kolomna, Russia
09.2006 - 01.2009
- Sold and supported software solutions, assisting clients in selecting the right products
- Managed customer relationships to ensure satisfaction and long-term partnerships
- Assisted with HR tasks including recruitment, onboarding, and employee support
Bank Customer Service Specialist
Bank Russian Standard RSB.ru
Moscow, Russia
05.2006 - 09.2006
- Provided customer service and support, ensuring high client satisfaction
- Consulted clients on banking products and offered tailored financial solutions
- Processed transactions and handled related documentation and operations
Education
Master of Science - Applied Informatics in Economics
Russian University of Cooperation
Russia08-2009
Skills
- Customer service
- Sales and upselling
- Organization and multitasking
- Cleanliness and attention to detail
- Time management
- Ability to perform effectively under pressure
- Computer skills
- Problem-solving
- Friendly, positive attitude
Certification
Tattoo artist licence #55-BID-7759261
PMU Artist Certification
Florida Food Handler Course
Certificate ID: 1kkcde-k806jig
Child Development Associate Certification
DCF Health, Safety and Nutrition
Fire Extinguisher Training
Languages
English
Full Professional
Russian
Native or Bilingual
German
Elementary
Spanish
Elementary
Timeline
Barista
Starbucks
12.2025 - Current
Retail & Food Service Associate (FOH/BOH)
BurgerFi
05.2025 - 09.2025
V-Beauty
PMU Artist & Salon Manager (On-call)
02.2025 - Current
Front-End Developer
NTV Broadcasting NTV.ru
01.2013 - 08.2017
Front-End Developer
Articul Media Production Articulmedia.ru
08.2011 - 12.2012
Front-End Developer
Buongiorno Rus
02.2009 - 08.2011
Sales, Software Support
Askon Kolomna / Kompas Ascon.ru
09.2006 - 01.2009
Bank Customer Service Specialist
Bank Russian Standard RSB.ru
05.2006 - 09.2006
Site Administrator / Home Décor, Textile Artisan
Alshaeva.com
2018 - Current
Master of Science - Applied Informatics in Economics
Russian University of Cooperation