Alena Namoo
Macomb,MI
Summary
Hardworking and reliable pharmacy technician with two years of experience. Licensed in the state of Michigan. Have great communication skills and am eager to learn. Motivated employee eager to apply costumer service and multi-tasking skills in the work environment. Seeking new opportunities to learn new skills in the pharmaceutical industry.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Rite Aid Pharmacy
Mount Clemens, Michigan
05.2022 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Answered telephones to respond to questions or requests.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted in training new employees on pharmacy procedures.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Managed filing of prescriptions, both electronically and manually.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Sales Associate
Marshalls & HomeGoods
Macomb, Michigan
08.2020 - 12.2021
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Dakota High School
Macomb, MI06-2021
Chemistry
University of Detroit Mercy
Detroit, MISkills
- Medication Dispensing
- Data entry, typing, word processing
- Insurance Billing
- Prescription Filling
- Supply Restocking
- Ordering and stocking medications
- Resolving customer issues
- Labeling prescriptions
- Processing payments
- Problem-solving skills
- Pharmaceutical Calculations
- Drug Inventory Management
- Staff Development
Timeline
Pharmacy Technician
Rite Aid Pharmacy
05.2022 - Current
Sales Associate
Marshalls & HomeGoods
08.2020 - 12.2021
High School Diploma -
Dakota High School
Chemistry
University of Detroit Mercy