Alena Siegmund
Rhome,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude while providing excellent customer service.
Overview
13
13
years of professional experience
Work History
Marketing and Communications Coordinator
Margarita's Mexican Restaurant
311 S. FM 156 Justin TX, 76247
01.2014 - 01.2023
- Boosted awareness to customers by building a social media following and efficiently coordinated and managed the platform.
- Assisted with planning special events and fundraisers.
- Composed posts for special events, guests, deals, merchandise, and anything related to restaurant operations using social media platforms.
- Attended to guests who reached out online for more information about caterings, events, sponsorships & quickly resolved customer service issues.
- Answered general marketing department inquiries by email, phone, and mail.
- Created engaging flyers, coupons and business cards to use for promotional materials and distribution.
Front of House Manager
EL GALLO TAQUERIA
Rhome, TX
01.2020 - 10.2020
- Managed day-to-day Front of House operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and bank deposits.
- Ensured the restaurant was running smoothly and customers left satisfied.
- Resolved guest complaints while maintaining positive customer environment.
Beverage Cart Attendant
BRIDLEWOOD GOLF COURSE
Bridlewood, TX
02.2010 - 09.2011
- Bartended in mornings, providing golfers inside with drinks and snacks.
- Restocked, organized and cleaned for beverage cart to maintain proper inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart.
- Greeted members by name and inquired into beverage choices.
- Engaged in suggestive selling and other sales techniques based on specials.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Some College (No Degree) -
ANTHEM COLLEGE
Irving, TXMedical Assisting
JOHN H. GUYER HIGH SCHOOL
Denton, TX06.2009
High School Diploma -
JOHN H. GUYER HIGH SCHOOL
Denton, TX06.2009
Skills
- Marketing Strategies
- Time Management
- Marketing and Advertising
- Increasing Engagement
- Event Planning
- Public Relations
- Customer Service
- Online Communication
Timeline
Front of House Manager
EL GALLO TAQUERIA
01.2020 - 10.2020
Marketing and Communications Coordinator
Margarita's Mexican Restaurant
01.2014 - 01.2023
Beverage Cart Attendant
BRIDLEWOOD GOLF COURSE
02.2010 - 09.2011
Some College (No Degree) -
ANTHEM COLLEGE
Medical Assisting
JOHN H. GUYER HIGH SCHOOL
High School Diploma -
JOHN H. GUYER HIGH SCHOOL