Alena Siegmund
Rhome,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude while providing excellent customer service.
Overview
13
13
years of professional experience
Work History
Marketing and Communications Coordinator
Margarita's Mexican Restaurant
01.2014 - 01.2023
- Boosted awareness to customers by building a social media following and efficiently coordinated and managed the platform.
- Assisted with planning special events and fundraisers.
- Composed posts for special events, guests, deals, merchandise, and anything related to restaurant operations using social media platforms.
- Attended to guests who reached out online for more information about caterings, events, sponsorships & quickly resolved customer service issues.
- Answered general marketing department inquiries by email, phone, and mail.
- Created engaging flyers, coupons and business cards to use for promotional materials and distribution.
Front of House Manager
EL GALLO TAQUERIA
01.2020 - 10.2020
- Managed day-to-day Front of House operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and bank deposits.
- Ensured the restaurant was running smoothly and customers left satisfied.
- Resolved guest complaints while maintaining positive customer environment.
Beverage Cart Attendant
BRIDLEWOOD GOLF COURSE
02.2010 - 09.2011
- Bartended in mornings, providing golfers inside with drinks and snacks.
- Restocked, organized and cleaned for beverage cart to maintain proper inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart.
- Greeted members by name and inquired into beverage choices.
- Engaged in suggestive selling and other sales techniques based on specials.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Some College (No Degree) -
ANTHEM COLLEGE
Irving, TXMedical Assisting
JOHN H. GUYER HIGH SCHOOL
Denton, TX06.2009
High School Diploma -
JOHN H. GUYER HIGH SCHOOL
Denton, TX06.2009
Skills
- Marketing Strategies
- Time Management
- Marketing and Advertising
- Increasing Engagement
- Event Planning
- Public Relations
- Customer Service
- Online Communication
Timeline
Front of House Manager
EL GALLO TAQUERIA
01.2020 - 10.2020
Marketing and Communications Coordinator
Margarita's Mexican Restaurant
01.2014 - 01.2023
Beverage Cart Attendant
BRIDLEWOOD GOLF COURSE
02.2010 - 09.2011
Some College (No Degree) -
ANTHEM COLLEGE
Medical Assisting
JOHN H. GUYER HIGH SCHOOL
High School Diploma -
JOHN H. GUYER HIGH SCHOOL
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