Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alena Whillock

Halstead,KS

Summary

I am hardworking, enthusiastic, bring great abilities in reception and clerical work, eager to contribute to team success through hard work, pay attention to detail and excellent organizational skills. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. I am motivated to learn, grow and excel in any task I am asked to do.

Overview

9
9
years of professional experience

Work History

ER Registrar

NMC Health
Newton, KS
03.2021 - Current
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Receive and direct phone calls within the hospital for physicians, nurses and patients. Transfer incoming switchboard phone calls to patient rooms and the on call physician for our clinics.
  • Check patients in, obtain necessary patient information to update patient records, insure that forms and consents are completed by the patient.
  • Obtained payments from patients and scanned identification and insurance cards as well as any documents signed, payment receipts, and documents from other clinics or facilities

Team Member

Tractor Supply Company
Newton, KS
03.2016 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Lifted, stacked and transported boxes using hard cart and forklift.

Corrections Officer

Hutchinson Correctional Facility
Hutchinson, KS
09.2019 - 09.2020
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs of inmates and visitors to prevent contraband from entering facility.
  • Routinely counted inmates and in response to potential security breaches.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.

Education

Athletic Training

Pratt Community College
Pratt, KS
05.2019

Newton Sr High School
Newton, KS
05.2017

Skills

  • Organization and Time Management
  • Eligibility Checks
  • Cleaning and Sterilizing
  • Office Supplies and Inventory
  • Patient File Updates
  • Emergency Room Services
  • Outpatient Procedures
  • Quality Patient Care

Timeline

ER Registrar

NMC Health
03.2021 - Current

Corrections Officer

Hutchinson Correctional Facility
09.2019 - 09.2020

Team Member

Tractor Supply Company
03.2016 - Current

Athletic Training

Pratt Community College

Newton Sr High School

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Alena Whillock