Alene Groenjes
Summary
Hardworking, highly organized, and effectively communicative individual with years of experiences in office and customer service settings as well as manual labor.
Overview
6
6
years of professional experience
Work History
Compliance Liaison
Aya Healthcare
10.2022 - Current
- Manage onboarding and working files for medical staff working at Aya partnered facilities
- Correspond with facilities for updating requirements of onboarding staff
- Verify and review sensitive documents sent in from candidates
- Track and send updates to working candidates to updates documents
Distribution Services Analyst
Hyatt Hotels
11.2018 - 10.2022
- Handle back end processes for some of the world's most luxurious hotels
- At the forefront of launching new hotels each quarter within Hyatt systems
- Continually update detailed hotel information within the system
- Manage all SLH headquarter complaints to resolve any hotel reservation issues
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Produce & Salad Bar Clerk
Hy-Vee
06.2017 - 06.2018
- Lifting boxes up to 50 lbs
- Restocking shelves
- Cutting fruit and vegetables
- Taking orders for catering trays
- Cashiering
Education
BBA - Business Management
University of Nebraska At Omaha
Omaha, NE12.2026
High School Diploma -
Plattsmouth High School
Plattsmouth, NE05.2018
Skills
- Customer Service
- Microsoft Office Skills
- Data Entry
- Phone Work (Incoming or Outgoing)
- Problem Solving
- Teamwork
- Leadership
- Creativity
- Time Management
Timeline
Compliance Liaison
Aya Healthcare
10.2022 - Current
Distribution Services Analyst
Hyatt Hotels
11.2018 - 10.2022
Produce & Salad Bar Clerk
Hy-Vee
06.2017 - 06.2018
BBA - Business Management
University of Nebraska At Omaha
High School Diploma -
Plattsmouth High School