Alenis Enciso

• Add value to each client interaction by educating and offering products and services that best fits their current and future financial needs.

• Meet with Branch Management to identify opportunities and implement plan of action.

• Work closely with branch partners and engage on a need’s basis.

• Ensure operational integrity and risk mitigation within the branch

• Ensure sales metric are achieved by maintaining strong knowledge of all bank products and services offered.

• Ensure sales metric are achieved by maintaining strong knowledge of all bank products and services offered.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns as soon as possible.
• Assited constant flow of customers with minimal wait times wherever possible.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Build rapport to warm transfer customers to partners working in office.