Alen Samardzic
Fort Wayne
Summary
Dedicated College student of 5 years. Passionate and dedicated biology student with a strong interest in wildlife conservation. From my years working in the food industry I've gained strong communication, teamwork, multitasking, and time management skills. From my courses in college I've learned how to set up box traps, gather field data, and how to be proficient in gathering data.
Overview
6
6
years of professional experience
Work History
Host
BJ's Restaurant & Brewhouse
08.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Front Of House
McAlister's Deli
06.2022 - 08.2024
- Greet and welcome guests as they enter the establishment, providing a positive first impression and excellent customer service
- Assist in training and supervising front of house staff, ensuring quality service and adherence to company policies
- Handle customer inquiries, complaints, and special requests in a professional and timely manner
- Collaborate with kitchen staff to ensure accurate and timely delivery of orders, maintaining a high level of customer satisfaction
Crew Member
Sky Zone
06.2019 - 03.2020
- Greet and welcome guests as they enter the establishment, providing a positive first impression and excellent customer service
- Ensuring safety of customers to provide the best experience possible
Education
Undergrad - Biology
Purdue Fort Wayne
Fort Wayne, Indiana05-2025
Skills
- Detail Oriented
- Excellent written and oral communication skills
- Develops positive workplace relationships
- Multitasking proficiency
- Effective time management
- Staff coordination
Timeline
Host
BJ's Restaurant & Brewhouse
08.2024 - Current
Front Of House
McAlister's Deli
06.2022 - 08.2024
Crew Member
Sky Zone
06.2019 - 03.2020
Undergrad - Biology
Purdue Fort Wayne
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