Ashton Foster
Spring,TX
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Host
A Game Changer
11.2023 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Umpire
ORWALL
08.2022 - 05.2023
- Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
- Promoted good sportsmanship among players.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Improved game fairness by enforcing rules, regulations, and upholding the highest standards of sportsmanship.
- Contributed to efficient game management by collaborating with other officials and communicating clearly on calls made during gameplay.
- Retained knowledge of sporting rules and regulations for compliant adjudication.
- Developed strong relationships with coaches and teams, promoting mutual respect and a positive atmosphere during games.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Maintained control of games, for safe, timely event running.
Cashier/Stocker
Hollister.Co
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Engineering (Pre-Engineering)
Texas A&M University
College Station, TX05.2027
High School Diploma -
Grand Oaks High School
Spring, TX05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
- Professional Appearance
- Seating arrangements
- Order Taking
- Flexible and Adaptable
- Warm and Friendly
- Reliable and Trustworthy
- Team Player
- Attention to Detail
- Active Listening and Communication
- Customer-Oriented
- Guest Greeting and Seating
Accomplishments
I was selected to be apart of NJHS and NHS all throughout middle school and High School. I have been an A honor role student all throughout my academic career and still am in college.
Timeline
Host
A Game Changer
11.2023 - 02.2024
Umpire
ORWALL
08.2022 - 05.2023
Cashier/Stocker
Hollister.Co
05.2022 - 08.2022
Bachelor of Science - Engineering (Pre-Engineering)
Texas A&M University
High School Diploma -
Grand Oaks High School
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