Alesha Huckle
Lutz,FL
Summary
Accomplished mail carrier with extensive experience at USPS, maximizing delivery efficiency and elevating customer satisfaction through careful mail sorting and optimized route management. Fostering customer relationships and addressing concerns with prompt professionalism. Demonstrates exceptional teamwork, collaboration, and safety awareness, ensuring the integrity of mail and customer information is preserved. Focused individual with many years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work. Reliable professional with several years' experience in production-driven settings. Strong background in customer service, workflow optimization, and retail sales. Proven leader and successful in mentoring new employees. Ready to take next career step professional. Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Tampa, FL
04.2024 - Current
- Delivered rush merchandise on tight schedules to meet customer targets.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Utilized GPS and maps for efficient route planning.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Mail Carrier
USPS
03.2013 - 03.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Data Entry Specialist
Time Customer Service
Tampa, FL
02.2020 - 01.2024
- Maintained data entry requirements by following data program techniques and procedures.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Identified errors in the data entry process and corrected them promptly.
- Translated written documentation and notes into emails and other types of correspondence.
Certified Nursing Assistant
Independent Contractor - Self Employed
Tampa, FL
01.2020 - 12.2023
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided emotional support to patients and families during difficult times.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Reminded patients to take prescribed medications or nutritional supplements.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Planned and served meals and snacks to patients according to prescribed diets.
Medical Records Clerk
Folkman's family practice
Tampa, FL
10.2018 - 11.2020
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Implemented updates and improvements to electronic health records systems as directed.
- Pulled patient charts for upcoming appointments.
- Processed incoming medical records requests.
- Updated patient demographic and insurance information in the medical record system.
- Observed confidentiality and safeguarded all patient-related information.
- Organized and filed hard copy patient records in designated areas.
- Updated patient files with new medical information as needed.
Education
Court Reporting
Erwin Technical Center
Tampa, FL01-2005
High School Diploma -
Alonso High School
Tampa, FL04-2003
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Package handling
- Mail sorting and distribution
- Postal regulations
- Route management and navigation
- Hand-eye coordination
- Team collaboration
- Attention to detail
- Multitasking and time management
- Delivery tracking and scanning
- Insured mail procedures
- Postal code knowledge
Data entry specialist
Type 50-60 wpm
Attention to detail
Accurately inputs data
Efficient
Meets quotas
Certification
- Certified Nurse Assistant
Timeline
Delivery Driver
Amazon
04.2024 - Current
Data Entry Specialist
Time Customer Service
02.2020 - 01.2024
Certified Nursing Assistant
Independent Contractor - Self Employed
01.2020 - 12.2023
Medical Records Clerk
Folkman's family practice
10.2018 - 11.2020
Mail Carrier
USPS
03.2013 - 03.2024
Court Reporting
Erwin Technical Center
High School Diploma -
Alonso High School