Alesha Phillips
Mobile,AL
Summary
Dedicated Pharmacy Technician with a proven track record at Publix and Walgreens, adept in workflow optimization and maintaining confidentiality under HIPAA regulations. Excelled in problem-solving and team collaboration, significantly enhancing patient care and inventory management. Skilled in using pharmacy management software and insurance billing, ensuring operational excellence and compliance.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Publix
12.2024 - Current
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability
- Stocked, labeled, and inventoried medication to keep accurate records.
- Responded to calls and resolved queries from customers and healthcare providers.
- Data entry
Pharmacy Technician
Walgreens
04.2020 - 12.2024
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Certified Nursing Assistant
Palm Garden Health and Rehabilitation Center
09.2018 - 07.2020
- Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
- Provided empathetic support to patients experiencing emotional distress or confusion.
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
Education
Physical Therapy
Bishop State Community College
Mobile, ALPharmacy Technician
Fortis College
Mobile, AL12.2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
Timeline
Pharmacy Technician
Publix
12.2024 - Current
Pharmacy Technician
Walgreens
04.2020 - 12.2024
Certified Nursing Assistant
Palm Garden Health and Rehabilitation Center
09.2018 - 07.2020
Physical Therapy
Bishop State Community College
Pharmacy Technician
Fortis College