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Dedicated Certified Nursing Assistant with extensive experience at the Department of Veteran Affairs, excelling in patient care and vital signs monitoring. Known for compassionate support and effective communication, I enhance patient comfort and safety while fostering strong relationships. Proficient in medical terminology and committed to delivering high-quality care in fast-paced environments.

I started my working career in the customer service then furthered it more into supervision shortly from there. Looking for more to give to life I adventurer off into the medical field doing PCA, direct support staffing then later I became Pharmacy certified tech. Due to caring for my parents both dealing with cancer I became their caregiver and now coming back into the work field through customer service and hopefully more.

BSN graduate with a strong clinical foundation and professional experience in team coordination, database management, and healthcare communication. Seeking opportunities to grow and expand their knowledge in the healthcare field.

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient, empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals. Diligent Healthcare has a solid background in customer service. Proven track record of efficiently resolving customer inquiries, and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance the customer experience.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Alesia Shpata

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Customer Service Representative

Pharmacy Technician (Specialty Pharmacy)

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Bachelor of Science - Pre-Med Studies

High School Diploma -

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Volunteer

Pharmacy Technician (Specialty Pharmacy)

Customer Service Representative

Bachelor of Science - Pre-Med Studies

High School Diploma -

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