Alessandra Echeverria
North Las Vegas
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart Shoppers
10.2023 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
- Consulted with customers on food selections and custom order requests.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Walmart Spark Pick Up and Delivery
Walmart
10.2023 - 12.2024
- Loaded the vehicle and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
Amazon Warehouse Member
Amazon
08.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Culinary Assistant
SeaWorld Parks & Entertainment, Inc.
06.2020 - 06.2021
- Answered questions about restaurant policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
Las Vegas, NV06-2026
High School Diploma -
Chula Vista Learning Community Charter School
Chula Vista06-2022
Skills
- Delivery management
- Strong work ethic
- Hospitality and accommodation
- Quick learner
- Order accuracy
- Order proofing
- Product picking
- Reading comprehension
- Prioritizing orders
- Decision-making
- Online order processing
- Heavy lifting
- Flexible schedule
- Team member support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Instacart Shopper
Instacart Shoppers
10.2023 - Current
Walmart Spark Pick Up and Delivery
Walmart
10.2023 - 12.2024
Amazon Warehouse Member
Amazon
08.2023 - 12.2023
Culinary Assistant
SeaWorld Parks & Entertainment, Inc.
06.2020 - 06.2021
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
High School Diploma -
Chula Vista Learning Community Charter School
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