Summary
Overview
Work History
Education
Skills
Timeline
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ALESSANDRA HERNANDEZ

Vail,Arizona

Summary

Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner and quick to find solutions. Organized, dedicated, and motivated to contribute.

Overview

3
3
years of professional experience

Work History

Business Development Representative

CMS Mortgage Solutions
09.2024 - Current
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Boosted brand awareness by representing the company at industry events and conferences.
  • Collaborated with teams to develop targeted campaigns.
  • Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
  • Coordinated innovative strategies to accomplish marketing objectives.

Shift Lead

Berry Divine
08.2022 - Current
  • As a shift lead, I oversee establishment opening and closing
  • I am also trusted to inventory, purchase, and stock product for use
  • I am the main point of contact for management's concerns, tasks, and ensure that the shift runs smoothly and efficiently
  • I am entrusted to oversee employee schedules, shift assignments, and reports
  • I consistently and accurately input data into various systems and databases
  • Local management relies upon this data to successfully operate the business
  • I have been a trusted lead employee in multiple aspects of shift responsibilities and have been honing my lead skill and responsibility

Cashier/Hostess

In-n-Out
06.2022 - 08.2022
  • As a level one employee, I was a host and cashier
  • In-n-Out has a reputation of welcoming-ness, as a cashier I created a fun environment where customers felt comfortable
  • Along with taking orders and resolving issues customers had, I prepped the food and stations for the cooks
  • In-n-Out is an extremely fast paced restaurant, I learned how to manage all the information and training I had done
  • I thrive in fast paced environments and working with a team of people to accomplish the end goal
  • My employment at In-n-Out was cut short because I had received an athletic scholarship

Hostess

Michael
10.2021 - 03.2022
  • As a hostess at a sports bar and grill, I was the first welcoming face for the customers
  • I learned how to deal with stressful rushes and being quick to think of solutions for customers to enjoy their experience
  • I learned how to create a fun environment with good vibes from the staff and restaurant
  • Often, I was bussing tables to help the servers and occasionally running food to tables
  • I conducted multiple facilities checks to ensure our bathroom looked good and presentable for customers

Education

High School Diploma -

Cienega High School
Vail, Arizona

Associate of Arts - Business

Phoenix College
Phoenix, AZ
05.2023

Bachelor of Science - Communication, Minor in Criminology

University of Arizona
Tucson, AZ
05.2026

Skills

  • Inventory
  • Purchasing
  • Scheduling
  • Data input
  • Organization
  • Server support
  • Payment processing
  • Guest engagement
  • Guest complaint resolution
  • Reservation management
  • Direct telephone calls
  • Operate cash register

Timeline

Business Development Representative

CMS Mortgage Solutions
09.2024 - Current

Shift Lead

Berry Divine
08.2022 - Current

Cashier/Hostess

In-n-Out
06.2022 - 08.2022

Hostess

Michael
10.2021 - 03.2022

High School Diploma -

Cienega High School

Associate of Arts - Business

Phoenix College

Bachelor of Science - Communication, Minor in Criminology

University of Arizona

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ALESSANDRA HERNANDEZ