Richard Smith
Business Development Specialist
Detroit,MI
Summary
Extensive sales as well as coaching and team building skills and problem resolution High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
8
8
years of professional experience
Work History
Business Development Representative
RightWay Automotive Credit
Detroit, MI
07.2016 - Current
- Build customer base work with other business development representatives to increase sales as well as exceed quotas.
- Developed tailored solutions for clients based on their unique needs, increasing overall customer satisfaction levels.
- Collaborated with sales team members to develop strategic plans for achieving revenue goals.
- Assisted in numerous negotiation process between clients and company representatives, ensuring mutually beneficial agreements were reached.
- Managed needs of more several customers at once using strong prioritization and multitasking ability
- Developed business pipeline using cold and warm techniques
Large Appliance Specialist
Sears
Westland, MI
2 2008 - 4 2016
- Assisted 20 to 30 members daily with selection and purchase of large appliances for entire home.
- Drove team revenue totals by bringing in top sales numbers.
- Developed strong relationships with suppliers, ensuring timely delivery of appliances and excellent support services.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Handled high-pressure situations with professionalism including resolving dissatisfied customer complaints maintaining brand reputation.
- Boosted sales by effectively showcasing appliance features and benefits to customers.
- Managed warranty claims process, liaising between customers and manufacturers to ensure swift resolution of issues or concerns related to product performance or quality during coverage period
Education
Professional automotive mechanic training, Heating and cooling , engine rebuild, transmission etc. -
Chrysler Motech Automotive Mechanics
Livonia, MI 01.1986 - 05.1987
Diploma, English -
Cherry Hill Jr St High
Livonia, MIchigan 01.1980 - 05.1984
Certificate, Welding Technology/Welder -
William D. Ford Vocational
Westland Michigan 01.1982 - 05.1984
Skills
Inventory Management
Project Management
Salesforce
Sales
Time Management
Leadership Development
Social Networking
Team Leadership
Training
Customer Retention
Account Management
Retail
Inventory Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"A positive attitude causes a chain reaction of positive thoughts, events, and outcomes.it is a catalyst, and it sparks extraordinary results"
~Wade Boggs
Timeline
Business Development Representative
RightWay Automotive Credit
07.2016 - Current
Professional automotive mechanic training, Heating and cooling , engine rebuild, transmission etc. -
Chrysler Motech Automotive Mechanics
01.1986 - 05.1987
Certificate, Welding Technology/Welder -
William D. Ford Vocational
01.1982 - 05.1984
Diploma, English -
Cherry Hill Jr St High
01.1980 - 05.1984
Large Appliance Specialist
Sears
2 2008 - 4 2016