Alessandra Hickey
Middletown,DE
Summary
Experienced Professional Dog Groomer boasting wide-ranging experience in providing comprehensive grooming services to diverse breeds. Skillful at assessing individual pet needs, managing grooming procedures with safety and care, and showcasing top-level customer service skills. Demonstrated history of improving salon efficiency while maintaining high standards of cleanliness and animal welfare. Strong commitment to humane handling techniques underpins work ethic. Devoted professional with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors.
Overview
8
8
years of professional experience
Work History
Professional Dog Groomer
Self Employed Services
Middletown, DE
02.2018 - 05.2021
- Provided advice on pet nutrition, behavior and general care.
- Kept accurate records of services performed for each animal.
- Maintained inventory levels of supplies such as shampoo, conditioner and blades.
- Created customized haircuts based on individual breed standards or client requests.
- Ensured all equipment was properly maintained and stored at the end of each shift.
- Participated in ongoing training courses to stay up-to-date on industry trends.
- Discussed pricing options with customers to determine the best service package for their pet's needs.
- Assisted with scheduling appointments while ensuring efficient workflow.
- Examined dogs to assess coat condition, skin health, and identify any potential medical issues.
- Educated customers on proper maintenance techniques between professional grooming.
- Performed ear cleaning, nail trimming and anal gland expression as requested by clients.
- Adhered to all local laws related to animal welfare and safety regulations.
Registered Polysomnographic Technologist
Delaware Sleep Disorder Center
WILMINGTON, DE
03.2013 - 09.2013
- Provided feedback to management regarding areas needing improvement within the laboratory setting.
- Performed diagnostic polysomnography tests to diagnose and treat sleep disorders.
- Troubleshot technical issues with equipment when necessary.
- Developed protocols for conducting polysomnographic tests based on current standards of practice.
- Reported any changes in patient status or abnormal readings immediately to physician on call.
- Reviewed medical orders from referring physicians before initiating testing protocol.
- Conducted comprehensive assessment of patient history prior to beginning a sleep study.
- Collaborated with multidisciplinary team members to provide optimal care plans for each patient.
- Ensured patient comfort throughout the study by adjusting bedding, monitoring vital signs, and administering oxygen as needed.
- Educated patients on proper use of CPAP devices and related supplies.
- Analyzed test results and provided detailed reports to physicians for diagnosis purposes.
- Maintained accurate records of all testing procedures, results, and patient data.
- Adhered strictly to safety protocols set forth by governing bodies such as AASM and JCAHO.
- Provided guidance and instruction to other staff members regarding proper operation of equipment.
- Monitored patients during the night while they were sleeping using advanced medical technology.
- Maintained clean, sanitary and organized sleep lab.
- Obtained and documented patient vital signs.
- Scored, interpreted, and reported results of sleep studies to professionals.
- Set up and prepared equipment for patient testing procedures.
- Completed continuing education in adherence with Board of Registered Polysomnography Technologist requirements.
Education
Some College (No Degree) - Nursing Assistance
Delaware Technical Community College
Dover DelawareSome College (No Degree) - Sociology And Anthropology
Saylor.org
OnlineSkills
- Canine anatomy knowledge
- Cleaning and sanitizing
- Appointment Scheduling
- Animal Handling
- Sanitation Procedures
- Basic accounting
- Nail Trimming
- Paw Pad Care
- Customer Service
- Disease Prevention
- Decision-Making
- Supply Maintenance
- Time Management
- Interpersonal Skills
- Self Motivation
- Critical Thinking
- Problem-solving aptitude
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Elementary
Timeline
Professional Dog Groomer
Self Employed Services
02.2018 - 05.2021
Registered Polysomnographic Technologist
Delaware Sleep Disorder Center
03.2013 - 09.2013
Some College (No Degree) - Nursing Assistance
Delaware Technical Community College
Some College (No Degree) - Sociology And Anthropology
Saylor.org
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