ALESSANDRA RATAUL
Los Angeles,US
Summary
Experienced in food service and hospitality with a track record of delivering exceptional dining experiences. Skilled in providing attentive and personalized service in high-volume restaurant settings. Possess excellent communication, multitasking, and problem-solving abilities. Committed to upholding professionalism and hospitality in fast-paced environments. Background as a farm hand with strength and stamina for manual labor. Trained in caring for livestock, supporting crop growth, vineyard maintenance, and animal care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BioSS Winery (Assistant Vineyard Manager)
Filipo Gianaroli
Vignola, Italy
05.2024 - 07.2025
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed strong relationships with local suppliers for timely procurement of equipment, machinery, and other resources required for smooth operation of the vineyard.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced vineyard productivity by implementing innovative pruning and canopy management techniques.
- Managed vineyard staff efficiently, providing necessary training to enhance employee skills and knowledge.
- Improved pest control strategies to minimize damage to vines and maximize crop yields.
Rock & Brews (Food Expo)
Liz Reyes
El Segundo, CA, US
08.2023 - 01.2024
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Garnish and decorate dishes in preparation for serving.
- Substitute for or assist other cooks during emergencies or rush periods.
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Clean food preparation areas, cooking surfaces, and utensils.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Provide guests with information about local areas, including giving directions.
Trail Dust (Server/Host/Register)
Lindsey Buford
Morgan Hill, California, US
06.2022 - 12.2022
- Escort customers to their tables.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Prepare checks that itemize and total meal costs and sales taxes.
- Provide guests with information about local areas, including giving directions.
- Inform customers of daily specials.
- Worked effectively in fast-paced environments.
Farm Hand, Billoo Rataul
Morgan Hill, CA, US
02.2019 - 09.2022
- Cleaned and maintained animal pens by raking up manure and putting down fresh straw and hay.
- Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
- Moved livestock to pastures for grazing or to scales and enclosures.
- Drove trucks and tractors to distribute feed to animals.
- Completed harvesting activities using harvesters tractors and other heavy equipment.
- Watered and fertilized crops to promote growth for harvests.
- Checked feed and supply stock and notified manager of low inventory levels.
- Swept and blew aisle ways and used pressure washer to maintain and clean barn.
- Harvested fruits and vegetables by hand.
Education
High School Diploma -
Loyola Marymount University
Los Angeles, CA12-2025
Skills
- Exceptional communication
- Detail-oriented
- Hospitality
- Reservation coordination
- Foreign language skills
- Teamwork
- Graceful under pressure
- Problem Solving
- Customer Service
- Adaptability
- Sustainable practices
Certification
- Food Handlers Certificate
- Drink Serving Certificate
- Sexual Harassment and Abusive Conduct Prevention Training Certificate
- CPR Certified
LANGUAGES
Spanish
English
Timeline
BioSS Winery (Assistant Vineyard Manager)
Filipo Gianaroli
05.2024 - 07.2025
Rock & Brews (Food Expo)
Liz Reyes
08.2023 - 01.2024
Trail Dust (Server/Host/Register)
Lindsey Buford
06.2022 - 12.2022
Farm Hand, Billoo Rataul
02.2019 - 09.2022
High School Diploma -
Loyola Marymount University