Courtney Adamson
Los Angeles,CA
Summary
Energetic and engaging individual with knack for building strong relationships and creating memorable experiences. Possesses solid understanding of marketing principles and excellent communication abilities. Capable of driving brand awareness and fostering customer loyalty through impactful interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Elevate event staffing
08.2024 - Current
- Represented the agency's brand at various events, engaging with attendees to enhance brand visibility and create positive experiences
- Promoted products and services effectively by providing clear and compelling information to event-goers, driving customer interest and engagement
- Conducted on-the-spot demonstrations and interactive activities, contributing to increased brand awareness and audience participation
- Collected and reported on customer feedback and insights, providing valuable information to improve future brand strategies and event execution
- Collaborated with event staff and clients to ensure seamless execution of brand-related activities and alignment with event objectives
Server
David's events
07.2024 - Current
- Managed private events with a high level of discretion and professionalism
- Provided attentive and personalized service to guests, ensuring their needs were met
- Executed tasks promptly and efficiently, maintaining a high standard of service
- Collaborated effectively with team members to deliver seamless event experiences
- Coordinated event setup and breakdown, ensuring all operations ran smoothly
Server/BA/Promo model
Julia Valler event staffing
06.2024 - Current
- Consistently maintained a high level of enthusiasm and energy at every event
- Employed creative strategies to engage attendees and spark their interest
- Conducted thorough research on promoted products and services to ensure comprehensive knowledge
- Demonstrated strong teamwork and collaboration skills in a dynamic environment
- Took initiative by performing tasks beyond the standard job description
- Displayed flexibility by willingly working beyond scheduled hours when needed
Server
Country House Restaurant
01.2024 - 06.2024
- Built strong relationships with guests, resulting in repeat requests for service
- Efficiently expedited food and drink orders to ensure timely delivery
- Fostered a collaborative and positive team environment
- Managed service for large parties in private dining rooms with attention to detail
- Communicated guest needs clearly and effectively with kitchen staff
- Anticipated and fulfilled guest needs proactively to enhance their dining experience
Banquet Server
Ravisloe Country Club
04.2022 - 12.2023
- Expedited food service efficiently and promptly
- Selected for a team lead role, demonstrating leadership capabilities
- Delivered exceptional care to the bride, groom, and their families during events
- Collaborated effectively with the team to serve and clear the banquet hall
- Utilized a strong sense of urgency to set up for large events
- Monitored the area continuously to identify and address needs
- Set up stations for desserts and coffee with a focus on aesthetics and detail
- Personalized guest interactions to enhance their overall experience
Server
Gordon Ramsay Burger
12.2021 - 03.2022
- Trained in food presentation and service techniques by Hell's Kitchen winner Christina Wilson
- Delivered in-depth knowledge of menu items to enhance guest experience
- Conducted thorough station checks before and during shifts to ensure readiness
- Completed side work promptly and efficiently to support smooth operations
- Ensured timely delivery of beverages and food to maintain high service standards
- Adhered to established steps of service to provide consistent and high-quality guest experiences
Server/ Safari Guide/Banquet Server
Rainforest Café
01.2017 - 03.2020
- Delivered exceptional guest experiences, creating memorable dining moments
- Trained new hires frequently, contributing to team development
- Advanced to head server, overseeing efficient opening and closing procedures
- Served high-profile guests with discretion and professionalism
- Accommodated special requests to enhance the dining experience
- Maintained a polished appearance and adhered to uniform standards
- Embraced the 'full hands in, full hands out' motto to ensure efficient service
- Promoted and sold Landry Select memberships and featured dishes
- Fostered a strong team mentality and collaborative work environment
Hostess
Gino's East
01.2016 - 12.2017
- Created a welcoming and warm first impression for guests
- Efficiently managed multitasking responsibilities, including seating guests, answering phones, and preparing to-go orders
- Resolved issues with carryout orders by going above and beyond to ensure guest satisfaction and encourage return visits
- Assisted servers to support smooth service operations
- Maintained a clean and organized workstation
- Managed inventory by stocking items as needed
Server/Bartender
Chicago Joe's
07.2016 - 12.2016
- Ensured guest satisfaction through attentive and efficient service
- Designed and promoted a successful luau-themed night event
- Collaborated effectively with coworkers to support team goals
- Expedited the delivery of food and drinks to enhance service speed
- Maintained high standards for food and beverage presentation
- Managed payments and cash transactions accurately and promptly
Education
Moraine Valley Community College
05.2022
Skills
- Customer service
- Effective communicator
- Exceptional communication
- Adaptable personality
- Strong work ethic
- Exceptional customer service
Certification
- Basset
- Food Handler
Timeline
Brand Ambassador
Elevate event staffing
08.2024 - Current
Server
David's events
07.2024 - Current
Server/BA/Promo model
Julia Valler event staffing
06.2024 - Current
Server
Country House Restaurant
01.2024 - 06.2024
Banquet Server
Ravisloe Country Club
04.2022 - 12.2023
Server
Gordon Ramsay Burger
12.2021 - 03.2022
Server/ Safari Guide/Banquet Server
Rainforest Café
01.2017 - 03.2020
Server/Bartender
Chicago Joe's
07.2016 - 12.2016
Hostess
Gino's East
01.2016 - 12.2017
Moraine Valley Community College
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