Alessandro Ramirez
1444 Melbourne Dr,IN
Summary
A hardworking college graduate turned professional logistics specialist with exceptional proven customer service skills that drives operational efficiency and client satisfaction. Experienced in coordinating complex supply chain processes, optimizing production/efficiency , and managing vendor relationships. Strong focus on team collaboration and adapting to changing needs to achieve results. Reliable, with skills in strategic planning, customer relationships, problem-solving, and communication.
Overview
9
9
years of professional experience
Work History
Logistics Account Executive Sale Group Leader
Total Quality Logistics Inc.
Fort Wayne, IN
06.2022 - Current
- Assisted in managing logistics accounts by supporting customer inquiries and freight shipments
- Developed proficiency in logistics software for managing shipments and meeting customer expectations.
- Collaborated with shippers/receivers to ensure timely delivery of goods, enhancing customer satisfaction.
- Managed a half million dollar book business while working customers nationwide.
- Helped grow the office and mentor younger tenured sales employee while holding them accountable to company expectations.
Job Salesman / Foreman
Class A Renovations
Fort Wayne, IN
06.2019 - 06.2022
- Established strong customer relationships to enhance repeat business and foster loyalty.
- Provided product knowledge and recommendations to meet diverse customer needs effectively.
- Analyzed job sites and gave estimates on the work loaded needed.
- Collaborated with team members to develop promotional campaigns that increased foot traffic.
- Collected money from clients and worked with business owner to analyze business profits.
Shipping and Receiving Associate
C & Y Global Cleveland
Cleveland, OH
10.2018 - 05.2022
- Coordinated inbound and outbound shipments to ensure timely delivery and accuracy.
- Managed inventory control processes, maintaining optimal stock levels and reducing discrepancies.
- Trained new associates on safety protocols and efficient shipping procedures.
- Oversaw loading and unloading operations, ensuring compliance with safety regulations.
- Separated metals and worked alongside shipping manager while preparing matieral to ensure timely service for customers.
Job Laborer
Distinguished Concrete
Wauseon, OH
06.2016 - 08.2018
- Operated concrete finishing tools to achieve smooth, consistent surface textures.
- Coordinated with team members to ensure timely project completion and quality standards.
- Implemented safety protocols to reduce workplace accidents and enhance team performance.
- Trained new employees in proper handling of materials and equipment for optimal results.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
Education
Bachelor of Arts - Business Administration And Management
Notre Dame College
Cleveland, OH05.2022
High School Diploma -
Wauseon High School
Wauseon, OH05.2018
Skills
- Logistics analysis
- Warehouse management
- Demand forecasting
- International logistics
- Transportation management
- Sales support
- Cost reduction strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
CUST
- Total Quality Logistics
- 600 W. Van Buren Street, Suite 325
- Chicago, IL 60607
- Www.tql.com
- May 18, 2023
- To Whom it May Concern:
- This letter is to confirm that Alessandro Ramirez has been approved to transfer from our Toledo, Ohio office to our Ft. Wayne, Indiana office effective on or about June 5, 2023.
- This transfer is approved on the condition that Alessandro continue to meet performance expectations between now and the date of the anticipated transfer.
- If you have any questions or need additional information, please do not hesitate to contact me at 513-831-2600 ext. 57590.
- Thank you!
- Kimberly Pein
- Human Resources Manager
Timeline
Logistics Account Executive Sale Group Leader
Total Quality Logistics Inc.
06.2022 - Current
Job Salesman / Foreman
Class A Renovations
06.2019 - 06.2022
Shipping and Receiving Associate
C & Y Global Cleveland
10.2018 - 05.2022
Job Laborer
Distinguished Concrete
06.2016 - 08.2018
Bachelor of Arts - Business Administration And Management
Notre Dame College
High School Diploma -
Wauseon High School