ALESSIA CHAPIN PENARRETA
Leonia
Summary
Focused and dependable employee with an exceptional record of customer satisfaction. Possesses strong communication and organizational skills, as well as a proven ability to quickly build rapport with patients and families.
Overview
7
7
years of professional experience
Work History
Receptionist
Hackensack Meridian Health
08.2025 - Current
- Managed front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
- Coordinated appointment scheduling, optimizing office workflow and resource allocation.
- Maintained accurate records of client interactions, enhancing data retrieval for future reference.
- Assisted in onboarding new staff by providing orientation and training on office procedures.
Hostess
Trata on the River
02.2025 - 06.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Waitress
Dulce de Leche Bakery
02.2024 - 11.2024
- Friendly and attentive with a strong ability to handle customer needs and complaints
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Oceanaire Seafood Room
10.2023 - 01.2024
- Proficient in managing a fast-paced work environment, multitasking and prioritizing tasks efficiently
- Experience coordinating reservations and seating arrangements to ensure optimal customer satisfaction.
Waitress
Royalty Event Services
04.2021 - 01.2024
- Proven ability to multitask and prioritize tasks to ensure a smooth dining experience for guests
- Excellent communication skills, demonstrated through effective interaction with customers and team members.
Receptionist
Advanced Health Center, PC
01.2020 - 04.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Scheduled, coordinated and confirmed appointments and meetings.
- Checked patient insurance, demographic, and health history to keep information current.
Receptionist
All Care Physical Therapy
01.2019 - 09.2019
- Maintained a professional and welcoming reception area, greeting and assisting visitors
- Managed and responded to phone calls, emails, and general inquiries effectively and efficiently
- Utilized organizational and multitasking skills to handle administrative tasks and maintain office supplies.
Education
EKG Technician -
The City College of New York
New York, NY06-2025
Phlebotomy Technician -
The City College of New York
New York, NY05-2025
Bachelor of Science - Neuroscience
Ramapo College of New Jersey
Mahwah, NJ05.2024
Skills
- Organization skills
- Time management
- Customer/Client relations
- Attention to detail
- Punctual and reliable
Languages
Spanish
Native or Bilingual
Italian
Native or Bilingual
Timeline
Receptionist
Hackensack Meridian Health
08.2025 - Current
Hostess
Trata on the River
02.2025 - 06.2025
Waitress
Dulce de Leche Bakery
02.2024 - 11.2024
Hostess
Oceanaire Seafood Room
10.2023 - 01.2024
Waitress
Royalty Event Services
04.2021 - 01.2024
Receptionist
Advanced Health Center, PC
01.2020 - 04.2021
Receptionist
All Care Physical Therapy
01.2019 - 09.2019
EKG Technician -
The City College of New York
Phlebotomy Technician -
The City College of New York
Bachelor of Science - Neuroscience
Ramapo College of New Jersey