Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alessia Lorenzo

Winter Haven,FL

Summary

Detail-oriented and reliable professional with 4+ years of customer service experience in fast-paced environments. Skilled in multitasking, financial accuracy, and maintaining compliance with strict standards. Strong communicator with proven ability to manage tasks under pressure, support team operations, and provide exceptional service. Seeking to transition into healthcare support or medical office roles where organizational and interpersonal skills can contribute to patient care and office efficiency.

Overview

5
5
years of professional experience

Work History

Server

Dukes Brewhouse
Plant City, FL
07.2024 - Current

. • Balanced speed and accuracy in a high-demand setting, ensuring guest satisfaction.

• Coordinated with other employees and teams to manage order flow and prevent errors.

• Applied strong recall and attention to detail, including dietary requirements and special requests.

• Monitored inventory and restocked supplies to keep operations running efficiently.

• Consistently upheld safety and cleanliness protocols.

Server

Ford’s Garage
Lakeland, FL
01.2021 - 06.2024

Managed large and high-volume groups while delivering timely, accurate service.

• Handled financial transactions with precision, including daily cash counts and securing funds.

• Supported coworkers and stepped into multiple roles as needed to maintain smooth operations.

• Maintained a clean, organized work environment and followed sanitation standards.

Education

Central High School
Spring Hill
2018

Skills

    Customer service & communication

    Multitasking under pressure

    Time management & organization

    Teamwork & collaboration

    Accuracy in transactions & recordkeeping

    Compliance with safety and cleanliness standards

Timeline

Server

Dukes Brewhouse
07.2024 - Current

Server

Ford’s Garage
01.2021 - 06.2024

Central High School