Alessia Williams
Riverview,FL
Summary
Ambitious and goal oriented. Work better under stress and always willing to learn new things, accept critique and advice to get higher knowledge. Highly motivated and experienced in communications, have no problem with speaking to costumers and writing/typing letters/emails. Fast learner and great listener. Extremely organized and like to stick to a schedule to better help manage time. Have developed great intrapersonal skills and love to work with people of all ages.
Overview
2
2
years of professional experience
Work History
Sales Associate
Marshall's
01.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Prepared large cash deposits with zero discrepancies.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Educated associates on market trends and stayed up-to-date on forecasts.
Education
Bachelor of Science - Health Sciences
10.2024
Associate of Arts - Public Health
08.2021
Skills
- Stocking and Receiving
- Policy and Procedure Adherence
- Membership Sales
- Retail Loss Prevention
- Customer Needs Assessment
- Customer Service
- Product Recommendations
- Verbal and Written Communication
- Teamwork and Collaboration
- Cash Handling
- Time Management
- Cash Register Operations
- Folding Clothes
- Answering Customer Questions
- Excellent People Skills
- Reading Comprehension Skills
- Typing of informational papers
Accomplishments
In my two consecutive years of attending the University of South Florida I have been nominated to the National Society of Leadership and Success. I have been initially selected from the NSLS due to my outstanding performance and commitment in my years of studies.
Languages
Italian
Native or Bilingual
Timeline
Sales Associate - Marshall's
01.2017 - 03.2019
University of South Florida - Bachelor of Science, Health Sciences
Hillsborough Community College - Associate of Arts, Public Health
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