Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
Directed the daily activities of operations personnel including hiring, training and evaluating staff members.
Managed relationships with partners and vendors to align with company goals.
Delegated work to staff, setting priorities and goals.
Implemented effective solutions to resolve operational problems and mitigate operational risks.
Prepared staff work schedules and assigned team members to specific duties.
Monitored and evaluated program effectiveness, making adjustments as necessary.
Coordinated volunteers for special events to maximize efficiency and achieve desired outcomes.
Coordinated large-scale events to engage with donors and provide presentations regarding fundraising initiatives.
Head Start Family Advocate
Berkshire County Head Start
Pittsfield, Massachusetts
01.1988 - 01.2008
Attended monthly team meetings with other Family Advocates at the agency in order share successes and discuss challenges encountered while working with clients.
Educated parents and guardians on appropriate nutrition guidelines for their children in order to promote healthy eating habits.
Supported parents and guardians by providing guidance on how to access community resources such as food pantries or housing assistance programs when necessary.
Conducted follow-up calls with families after home visits in order to monitor progress towards established goals.
Managed parent support groups addressing topics such as positive discipline and parenting styles.
Counseled parents on proper child-rearing choices.
Education
High School Diploma -
Hoosic Valley High School
Adams, MA
05-1982
Early Childhood Care And Education
Berkshire Community College
Pittsfield, MA
Skills
Process improvements
Program oversight
Program management
Staff development
Board relations
Crisis management
Staff coordination
Media relations
Grant applications
Fundraising events
Affiliations
Served on the Head Start Advisory Board 2010-2015
Served on Louison House Board of Directors 2011-2014, 2016-2019
Adams Council on Aging Board of Directors 2015-Current