Aleta Vallini
Charlotte,NC
Summary
A go-getter with a proven track record in administrative support, communication, sales, and policy development. An experienced leader dedicated to professional and personal growth.
Overview
6
6
years of professional experience
Work History
Administrative Director
Forever Iron Doors Carolina
Charlotte, North Carolina
03.2023 - Current
- Managed daily administrative operations for a custom iron and aluminum door company.
- Oversaw scheduling and coordination of measurement and install teams.
- Developed policies improving workflow efficiency and communication across teams.
- Directed the recruitment process for new employees; conducted interviews and reference checks.
- Trained staff on administrative and company procedures.
- Maintained vendor relationships ensuring timely delivery of materials and services.
- Identified and resolved challenges to guide management decisions and business direction.
- Prepared financial and administrative reports and statements for management.
- Supported team by performing essential office duties during high-demand periods.
- Researched competitive products to gain insight into industry trends and best practices.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Managed and organized warehouse/digital inventory to ensure product availability across multiple locations.
- Worked with clients via email, phone and in-person to collect information to complete designs.
- Produced custom graphic design works including renderings, logos, catalogues, flyers, brochures and other visuals for print or web.
- Analyzed customer feedback to identify areas of improvement within existing designs.
- Maintained detailed records of orders and customer interactions.
- Processed estimates, invoices, payments, and statements in a timely manner.
- Implemented and conducted CAD quality control measures to uphold company standards prior to ordering.
- Communicated with customers to assist with order placement and offer updates on status and shipping.
- Inspected and approved orders before and after paint prior to shipping to ensure company standards.
- Repaired and painted damaged parts.
- Completed jobs onsite with paint to match trim.
Logistics Coordinator
TQL
Charlotte, North Carolina
07.2022 - 02.2023
- Coordinated with carriers to arrange logistics and resolve transportation issues, facilitating timely deliveries.
- Processed shipping documents and bills of lading for accurate record-keeping.
- Conducted vendor negotiations to secure favorable rates and service agreements.
- Collaborated with sales team to align strategies and share insights.
- Researched target markets to identify new opportunities for outreach.
- Conducted cold calls to engage potential clients and generate leads.
- Developed scripts to improve communication and increase call effectiveness.
- Documented call outcomes and maintained accurate records for reporting.
Assistant Manager
K1 Speed
Concord, North Carolina
08.2020 - 07.2022
- Managed all daily operations, ensuring seamless go-kart racing activities.
- Resolved customer inquiries and complaints, improving guest satisfaction.
- Collaborated with team members to enhance overall guest experience.
- Implemented safety protocols to ensure a secure environment for guests.
- Ensured compliance with safety regulations and company policies.
- Recruited and trained new employees to meet job requirements.
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with upper management on developing strategic plans for achieving business goals.
- Coordinated scheduling for events and private parties at the facility.
- Maintained up-to-date knowledge of company products and services.
- Created and maintained a tracking system for inventory of supplies and equipment for smooth operations.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
James Madison High School
Online06-2020
Skills
- Administrative support
- CAD quality control
- Client relations expertise
- Detail oriented
- Document management
- Effective communication
- Financial reporting
- Inventory control
- Multitasking Abilities
- Negotiation
- Order processing
- Organizational leadership
- Policy development
- Problem solving
- Recruitment process
- Schedule management
- Strategic planning
- Workflow efficiency
Affiliations
- Hiking, camping, snowboarding, and painting.
Timeline
Administrative Director
Forever Iron Doors Carolina
03.2023 - Current
Logistics Coordinator
TQL
07.2022 - 02.2023
Assistant Manager
K1 Speed
08.2020 - 07.2022
High School Diploma -
James Madison High School