Alethia Smith-Fast
Cuyahoga Falls,OH
Summary
Effective disclosure specialist with background in managing and fulfilling legal disclosure requirements across various industries. Strengths include strong knowledge of federal, state, and local disclosure laws; ability to handle large volumes of data; and exceptional organizational skills. Previous roles involved ensuring compliance with all relevant regulations, reducing potential risks for employers, and improving transparency for clients and customers.
Overview
11
11
years of professional experience
Work History
Patient Service Representative I
Cleveland Clinic
Twinsburg, OH
03.2024 - Current
- Delivered outstanding service to patients, enhancing visit satisfaction
- Confirmed insurance coverage and secured authorizations for medical services to reduce billing errors.
- Ensured accuracy of patient records by recording insurance details
- Verified patient demographics during check-in.
- Managed incoming and outgoing correspondence, such as email.
- Greeted patients upon arrival and directed them to the appropriate area.
Closing Disclosure Specialist
Goldwater Bank
Denver, CO
06.2022 - 03.2024
- Verified all necessary information was correct in loan documents ahead of preparing Closing Disclosures
- Maintained compliance with laws and regulations during Closing Disclosures preparation
- Collaborated with Loan Officers to finalize Closing Disclosure forms
- Ensured precision in closing cost data for every loan file
- Corrected variances between lender estimate and final closing costs
- Generated precise Closing Disclosures adhering to customer requirements within set timelines
- Ensured that all information provided by lenders was correct before preparing a final document for review by borrowers.
- Worked closely with other departments to resolve any outstanding issues prior to closing.
- Scanned and uploaded loan and related documents into system.
Mortage Loan Coordinator
GRMC LENDING
Independence, OH
05.2023 - 11.2023
- Verified accuracy and compliance of loan documentation with state and federal regulations
- Generated comprehensive reports for senior management on mortgage loan processes
- Prepared closing documents, such as promissory notes, deeds of trust, and other financial disclosures.
- Oversaw loan portfolio progress from initiation to finalization
- Interacted with lenders, appraisers, underwriters and other third parties involved in the loan process.
- Verified accuracy of documents prior to package approval
- Validated document accuracy before further processing
Senior Disclosure Specialist
Crosscountry Mortgage Inc
Cleveland, OH
04.2021 - 03.2022
- Reviewed and evaluated financial documents for accuracy and completeness to ensure compliance with disclosure regulations.
- Analyzed current disclosure practices and recommended changes or improvements to ensure adherence to legal requirements.
- Developed strategies and procedures to improve the efficiency of the disclosure process.
- Cultivated relationships with third-party vendors for disclosure-related services.
- Developed and implemented guidelines for compliance with new regulations.
Disclosure Desk Specialist
Goldwater Bank
Beachwood, OH
02.2014 - 04.2021
- Reviewed customer details for accuracy of disclosure documents
- Investigated inconsistencies between customer records and internal systems
- Instructed team members in appropriate methods for disclosures
- Guaranteed adherence to regulations across all levels for disclosure documents
- Prepared Closing Disclosure documents ensuring regulatory compliance
- Reviewed comprehensive title reports and appraisals
Education
Associate of Applied Science - Medical Assisting
Herzing University
Dearborn, MISkills
- Document Review
- Credit Verification
- Loan closing documentation
- Title document preparation
- Employment Verification
- Verbal Communication
- Problem-solving abilities
- Written Communication
- Excellent Communication
References
References available upon request.
Timeline
Patient Service Representative I
Cleveland Clinic
03.2024 - Current
Mortage Loan Coordinator
GRMC LENDING
05.2023 - 11.2023
Closing Disclosure Specialist
Goldwater Bank
06.2022 - 03.2024
Senior Disclosure Specialist
Crosscountry Mortgage Inc
04.2021 - 03.2022
Disclosure Desk Specialist
Goldwater Bank
02.2014 - 04.2021
Associate of Applied Science - Medical Assisting
Herzing University