ALEX ABEYTA

📍 Plano, TX | 📅 Apr 2021 – Present.

• Delivered exceptional customer experiences in a high-volume/High end dining environment.
• Resolved customer issues quickly and professionally, resulting in high satisfaction scores, good reviews and returning clientele.
• Utilized active listening and consultative communication to recommend menu items and increase average order value.
• Maintained poise and professionalism during peak hours to ensure efficient operations, and minimal wait times.

📍 The Colony, TX | 📅 Apr 2019 – Apr 2021

• Accurately handled orders during peak hours with accuracy, contributing to customer retention.
• Provided a welcoming atmosphere and collaborated, and communicated with front and back-of-house staff to streamline service.
• Mentored new team members on restaurant procedures and guest interaction best practices.

📍 Sheppard AFB, TX | 📅 Feb 2016 – Oct 2016

• Managed and maintained inventory for numerous aircraft and specialized carrier tools, ensuring maximum mission readiness for the squadron.
• Analyzed logistics data to recommend improvements in storage and distribution processes.
• Tracked shipments and deliveries, updating systems to reflect accurate inventory levels.
• Applied knowledge of environmental and facility constraints to optimize storage methods.