Alex Alarcon
Rosemead,CA
Summary
Systems Analyst with over 16 years of experience successfully using technical expertise to drive business goals and metrics. Highly skilled in project management and engaging with stakeholders of all levels to facilitate requirements gathering and implementation of technical solutions.
Overview
17
17
years of professional experience
Work History
Systems Analyst
City of Los Angeles, Department of Building and Safety
08.2019 - Current
- Led a project to migrate all network printers from print servers to the Vasion/PrinterLogic Enterprise Printer Management system and worked with ITA to fully migrate to the cloud.
- Developed our Systems Technical Help Desk by hiring 12 Student Professional Workers and onboarding them on all computer systems, as well as, providing orientation and coordinating training.
Systems Analyst
City of Los Angeles, Public Works, Bureau of Street Services
10.2007 - 08.2019
- Designed, implemented, and maintained the Peak Hour Enforcement Citation Tracking System utilizing the SDLC, Coldfusion, and SQL Server.
- Coordinated projects with departmental management, vendors, and City agencies, including Microsoft, Verizon, 3Di, Konica Minolta, and ITA.
Education
Bachelor of Science - Information Systems
California State University, Northridge
Northridge, CASkills
- Provide application, hardware, and networking support for over 1000 employees
- Developed and maintained web applications that brought efficiency and cost savings to City of Los Angeles departments
- Experienced in cloud technology, mobile device configuration, deployment, and training
- Supervisory and management experience developing teams to complete vital tasks and projects
Affiliations
Professional Membership - Information Systems Audit and Control Association (ISACA)
Timeline
Systems Analyst
City of Los Angeles, Department of Building and Safety
08.2019 - Current
Systems Analyst
City of Los Angeles, Public Works, Bureau of Street Services
10.2007 - 08.2019
Bachelor of Science - Information Systems
California State University, Northridge
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