Alex Arce
Granbury,TX
Summary
Dynamic professional with a proven track record at T Box Golf, excelling in inventory management and customer service. Recognized for driving sales through effective visual merchandising and building strong customer relationships. Adept at problem-solving and implementing sales strategies that enhance customer satisfaction and boost revenue.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
T Box Golf
Granbury, TX
10.2024 - Current
- Managed daily operations of a small golf shop, overseeing inventory, customer service, and sales. Maintained an organized and welcoming store environment, ensuring products were well-stocked and displayed to maximize sales. Provided expert advice on golf equipment, apparel, and accessories, assisting customers in making informed purchasing decisions. All while maintaining a high level of customer satisfaction.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Recognized by management for providing exceptional customer service.
Wait Staff Member
Mi Familia Restaurant
Granbury, TX
02.2022 - 05.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
- Set up tables in between patrons to reduce wait times.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Bank Teller
First national bank of Granbury
Granbury, TX
10.2022 - 10.2023
- Responsible for processing a variety of financial transactions, including deposits, withdrawals, and loan payments, while maintaining a high level of accuracy and attention to detail. Provided exceptional customer service by addressing inquiries, resolving account issues, and offering financial product recommendations. Managed the cash drawer and balanced transactions at the end of each shift to ensure accuracy. Adhered to all bank policies and procedures, including compliance with security protocols, and regulatory requirements. Worked with team members to achieve branch goals and enhance customer satisfaction.
- Delivered exceptional service to customers in person or over telephone.
Life Insurance Underwriter
Family First Life
Granbury, TX
08.2021 - 12.2022
- Experienced life insurance underwriter with a strong background in risk assessment, policy evaluation, and regulatory compliance. Skilled in analyzing medical records, financial documents, and lifestyle factors to determine appropriate coverage and premium rates. Adept at utilizing underwriting guidelines and industry best practices to make sound, data-driven decisions while balancing risk and business objectives. Committed to accuracy, efficiency, and maintaining positive relationships with agents and clients to ensure a smooth underwriting process.
- Entered and maintained risk information in various information systems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some College (No Degree) - Business Administration
Weatherford College
Weatherford, TXSkills
- Inventory management
- Sales analysis
- Visual merchandising
- Customer service
- Product knowledge
- Staff training
- Sales strategies
- Flexible schedule
- Problem-solving
- Hospitality and accommodation
- Bank and safe deposits
- Policies and procedures
- Advertising and marketing
Affiliations
- Golf
- Fishing
Accomplishments
- Mr. Tolar High School
Certification
- Life insurance license
Timeline
Store Manager
T Box Golf
10.2024 - Current
Bank Teller
First national bank of Granbury
10.2022 - 10.2023
Wait Staff Member
Mi Familia Restaurant
02.2022 - 05.2024
Life Insurance Underwriter
Family First Life
08.2021 - 12.2022
Some College (No Degree) - Business Administration
Weatherford College