Alex Archin
Mcdonalds
Miramar,FL
1
Language
2
years of professional experience
Reliable and detail-oriented customer service representative with hands-on experience in point of sale, cash handling, and customer records. Strong communication and teamwork skills support efficient service and accurate order entry. Committed to keeping customers satisfied and operations organized.
Work History
Customer Service Representative
1 Year- Processed transactions with speed and accuracy, contributing to positive customer experiences during peak hours.
- Resolved customer issues promptly, maintaining a positive atmosphere and customer loyalty.
- Addressed customer concerns with empathy, fostering a sense of being heard and valued in every interaction.
- Provided accurate order information to customers, ensuring satisfaction with selections.
- Collaborated with team members to streamline service processes, improving overall workflow efficiency.
- Shared updates and feedback regularly, fostering a supportive and communicative work environment.
- Ensured workstations remained clean and organized, promoting a safe and efficient workspace.
- Conducted regular checks on dining areas, enhancing customer experience through cleanliness.
Customer Service Representative
11 Months- Answered customer questions to foster positive relationships and enhance customer satisfaction.
- Entered customer orders accurately and quickly to facilitate seamless service.
- Educated customers on product features and services offered.
- Processed cash and card transactions at front counter to ensure accurate and efficient payment handling.
Education
Military Combat - Marine Corp Training
High School Diploma
- United States Marine Corps
Skills
Point of sale systems
Payment processing
Order processing
Order accuracy
Cash management
Customer data management
Customer engagement
Issue resolution
Detail orientation
Time management
Team collaboration
Effective listening
Languages
French
Professional
Timeline
Customer Service Representative
Mcdonalds
03.2023 - 03.2024Read More
Customer Service Representative
Mario's Pizza Shop
09.2021 - 08.2022Read More
United States Marine Corps
Military Combat from Marine Corp Training
Read More
Somerset Academy Miramar High School
High School Diploma
Read More