Alex Barahona
West Valley City,UT
Summary
Dynamic Assistant Manager at Oreily's Auto Parts with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in money handling and team leadership, I foster collaboration and resolve conflicts effectively, ensuring a positive work environment while maintaining operational excellence. Committed to delivering exceptional service and optimizing inventory management.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Oreily's Auto Parts
Salt Lake City, UT
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Grocery Bagger
Smiths Food And Drug
West Valley City, UT
08.2023 - 11.2023
Education
High School Diploma -
Granger High School
West Valley City05.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Task delegation
- Goal setting
- Staff management
- Conflict resolution
- Retail operations
- Sales growth
- Policy enforcement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Oreily's Auto Parts
03.2024 - Current
Grocery Bagger
Smiths Food And Drug
08.2023 - 11.2023
High School Diploma -
Granger High School