Results-driven manager with expertise in staff management, inventory control, and quality assurance. Proven ability to enhance operational efficiency and uphold safety compliance, leading to improved production standards and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Manager
Leal's Tamale Factory
Lubbock, Texas
06.2018 - 09.2026
Managed staff schedules to optimize workforce levels during peak periods.
Enforced customer service standards and resolved customer problems to uphold quality service.
Assisted in daily operations to facilitate workflow efficiency. to ensure smooth production flow and adherence to quality standards.
Tracked inventory needs to maintain balanced stock levels and minimize waste.
Conducted regular inspections to enforce cleanliness and safety compliance.
Trained new hires on safety rules and operational steps.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Cook
On The Border
Lubbock, Texas
03.1998 - 06.2018
Prepared diverse menu items following restaurant recipes and standards.
Managed kitchen inventory, ensuring fresh ingredients were available daily.
Collaborated with team members to maintain a clean and organized kitchen environment.
Monitored food safety practices, adhering to health regulations and guidelines.
Trained new staff on cooking techniques and kitchen procedures effectively.
Operated kitchen equipment, including grills, fryers, and ovens safely and efficiently.
Maintained high standards of food presentation for customer satisfaction consistently.
Thoroughly cleaned kitchen equipment, surfaces, and utensils to maintain hygiene standards.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated grills, fryers and broilers to cook items to quality guidelines.
Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
Wrapped and labeled food items clearly in storage to ensure safety and maintain freshness.
Followed established procedures and requirements for safe food handling, storage and service.
Prepared vegetables and fruit by chopping, dicing, and slicing in advance of busy service periods.
Used standardized recipes and other instructions to prepare food.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Enforced proper sanitation practices to prevent spoiling or contamination of food.
Carried pans and trays of food to and from work stations, the stove, and the refrigerator.
Organized storage areas for efficient usage of space.
Managed portion control using correct utensils during preparation and plating.
Coordinated orders to expedite food from the kitchen according to cook time and delivery time.
Set up and performed initial prep work for soups, sauces, and salads.